Tinu said:
When I try to run system configuration ie msconfig, the window appears
and then vanishes immediately. I tried emergency tools found here
"
http://www.dougknox.com/xp/utils/xp_emerutils.htm" ,but the problem
is still there. Please help me to solve this problem.
This is symptomatic of virus infection. You probably will not be able to
run a regular antivirus program since the viruses that give that
symptom immediately break any av installed. This could happen if you
had an older antivirus version, weren't updating its definitions or
didn't renew your subscription. The usual way to deal with this is to:
1) Take the infected machine off the Internet and any lan immediately.
2) From a different, clean machine download Stinger
(
http://vil.nai.com/vil/stinger/) and run it in Safe Mode. Stinger is a
limited virus checker, but its advantage is that it is standalone and
doesn't need to be installed.
3) Hope that Stinger cleans up the machine enough to be able to
reinstall your av or install a new, current one. Update its definitions
and do a full scan.
4) Continue the cleaning process by removing any spyware with Spybot
Search & Destroy (
http://www.safer-networking.org) and Ad-aware
(
http://www.lavasoftusa.com). Be sure to update these programs before
running them. These programs are free, so run them both since they
complement each other. You may also want to run the latest CWShredder
from
http://www.spywareinfo.com/~merijn/index.html. Always read the
instructions before running a spyware removal tool. It is best to run
antivirus and spyware removal tools in Safe Mode.
5) After you've installed your full-featured av, updated its
definitions and run a full system scan.
6) Make sure you are running a firewall.
7) Go to Windows Update and install all critical security patches. Do
not install driver updates.
Malke
