switching Pegasus between cable and dsl howdoyoudoit?

  • Thread starter Achim Nolcken Lohse
  • Start date
A

Achim Nolcken Lohse

Today I got a cable modem connection as backup for my DSL provider.
I've had a number of network glitches lately, and my concern is mainly
to be able to keep sending and receiving e-mail reliably.

The sales reps and the installer assured me there would be no problem
switching the connection - just pull out the DSL ethernet cable and
put the cable modem's connector in its place (in practice I found a
system reboot is necessary).

Unfortunately, the cable guy, just like the DSL tech support, don't
know Pegasus, and will only provide support for Outlook Express (or
maybe Outlook), so I'm on my own as far as changing Pegasus to use the
cable connection.

Setting PMWin412b up to pick up my mail via cable was fairly simple
(though I can't recall the fine details), but sending mail out was
very confusing. My early attempts got me mail delivery errors
complaining about redirected mail. I finally changed all of the
reply-to and from addresses, and then disabled my main e-mail address.
After that, I got no more errors, but I still couldn't recover the
sent mail, UNTIL I reversed all the changes to Pegasus and went back
to the DSL connection.Then I found that the mail HAD gone through.

Does anyone know of a simpler way of switching?
 
D

derek / nul

As with any change of provider, you must change:-

pop3 setting
smtp setting

then you can get your *new* email address to work, the old one won't work any
more.

Derek
 
D

dszady

Achim said:
Today I got a cable modem connection as backup for my DSL provider.
I've had a number of network glitches lately, and my concern is mainly
to be able to keep sending and receiving e-mail reliably.

The sales reps and the installer assured me there would be no problem
switching the connection - just pull out the DSL ethernet cable and
put the cable modem's connector in its place (in practice I found a
system reboot is necessary).

Unfortunately, the cable guy, just like the DSL tech support, don't
know Pegasus, and will only provide support for Outlook Express (or
maybe Outlook), so I'm on my own as far as changing Pegasus to use the
cable connection.

Setting PMWin412b up to pick up my mail via cable was fairly simple
(though I can't recall the fine details), but sending mail out was
very confusing. My early attempts got me mail delivery errors
complaining about redirected mail. I finally changed all of the
reply-to and from addresses, and then disabled my main e-mail address.
After that, I got no more errors, but I still couldn't recover the
sent mail, UNTIL I reversed all the changes to Pegasus and went back
to the DSL connection.Then I found that the mail HAD gone through.

Does anyone know of a simpler way of switching?
Shouldn't have to switch.(Don't sue me)

All you have to do, if it applies in your case, is type in 'mail'
at pop3 and SMTP or (eg. (e-mail address removed) or mail.adelphia.net) with
appropriate PW and UName for SMTP.
Your ISP should provide you with more instruction than that.
I just looked at my ISP's setup agenda and it's the same as Eudora, Outlook
and Pegasus mail.
If they want your business you have to get on them to help you.
I have chat tech support and I do use it for SPAM BOMBERS and such.
Remember, "The squeeky wheel gets the worm."
 
A

Achim Nolcken Lohse

As with any change of provider, you must change:-

pop3 setting
smtp setting
What I'm hoping to find is a way of setting up the alternative so that
I can just toggle between the two and reboot.

I don't want to delete or overwrite my old settings.

Here's what I changed:

Tools/options/sending mail/reply-to (changed to cable address

tools/internet options/general/my e-mail address (changed to cable
address)

tools/internet options/sending/smtp hosts (added cable address, but
initially didn't disable dsl address - this returned undeliverable
errors, because of unallowed redirection)

When all of the above were changed and the dsl address was disabled,
then I was able to send mail. However, I couldn't pick up mail I sent
to myself at my Pop3 address (as opposed to the multipop adressess)
until I switched back to the dsl settings, reattached the dsl modem
and rebooted.


Complicating everything is the fact that Shaw Cable appears to allow
POP3 access via e-mail client only through the cable connection. To
get or send mail via a dialup or dsl connection, you have to use
webmail and reset your browser to enable active scripting and running
ActiveX controls and plug-ins (the system tells you about the need for
activeX, but you have to figure out the "javascript" requirement from
the "error on page" message.

I'm on a two month free trial of their "high-speed lite" subscription,
so there's no cause for complaint. The "lite" plan chockes the
throughput down to 15KBytes/sec(!), one tenth of the best download
speed I've seen on dsl, so I guess I'll only be "trying" the cable if
and when my dsl connection fails.

After the trial period, I may upgrade to the regular high-speed plan,
at least to try it for a month. The installer claimed normal download
throughput of 600KBytes/sec, which would be four times the maximum
speed I've seen on my dsl.

I won't be tempted to switch from dls to cable because I've already
learned that Shawcable internet support stinks:

no print literature or disk on:

a) URL and browser settings for changing password

b) allowable password parameters (had to ask the installer to learn
that only letters and numbers allowed - real secure!)

c) e-mail address or 800 number for tech support

d) storage limits on mailbox (only found out from webmail visit that
limit is 3000 messages - still don't know size limit)

I looked immediately online for the necessary information, but
couldn't find it because apparently my browser isn't set up to match
Shaw's requirments, and the brainiacs who set up and maintain their
site didn't provide alternative pages for this contingency.

Then I sent an e-mail to "(e-mail address removed)", asking for the URL and
browser settings required to change my password, and after 12 hours,
I'm still waiting for a reply....
 
S

Suzanne

What I'm hoping to find is a way of setting up the alternative so that
I can just toggle between the two and reboot.

I don't want to delete or overwrite my old settings.

I experimented with this a while back when I was toting a laptop from
home to work and never found a good solution for Pegasus. I gave up
on Pegasus due to some other unrelated limits.

One thing that might work is using the hosts file. Set the SMTP
server to something like smtp.localhost and then add a line to your
hosts file that points smtp.localhost to the IP of each ISP's SMTP
servers. Comment out the one you are currently not using. You could
write a batch file or script to toggle between the two settings.
 
A

Achim Nolcken Lohse

I experimented with this a while back when I was toting a laptop from
home to work and never found a good solution for Pegasus. I gave up
on Pegasus due to some other unrelated limits.

One thing that might work is using the hosts file. Set the SMTP
server to something like smtp.localhost and then add a line to your
hosts file that points smtp.localhost to the IP of each ISP's SMTP
servers. Comment out the one you are currently not using. You could
write a batch file or script to toggle between the two settings.
Thanks for your suggestion. I haven't been able to find the "hosts
file" you refer to though, or maybe I've misunderstood your
directions.

The only hosts reference I've found is in the Internet Options/Sending
Mail window. It allows me to list several smtp hosts and enable or
disable them.
 
S

Suzanne

Thanks for your suggestion. I haven't been able to find the "hosts
file" you refer to though, or maybe I've misunderstood your
directions.

The only hosts reference I've found is in the Internet Options/Sending
Mail window. It allows me to list several smtp hosts and enable or
disable them.

The hosts file I was referring to is a feature of Windows. The exact
location varies with the version of Windows. When Windows first tries
to resolve a domain name to an IP, it first checks the hosts file to
see if the domain name is listed. If it is not listed, then Windows
will issue a query to the DNS server specified in the network
settings.

There's a more detailed explanation here:
http://accs-net.com/hosts/what_is_hosts.html The focus of that site
is using the hosts file to block ads so much of it will not apply to
your case but it does provide a good explanation of how it all works.

Suzanne
 
A

Achim Nolcken Lohse

....
The hosts file I was referring to is a feature of Windows. The exact
location varies with the version of Windows. When Windows first tries
to resolve a domain name to an IP, it first checks the hosts file to
see if the domain name is listed. If it is not listed, then Windows
will issue a query to the DNS server specified in the network
settings.

There's a more detailed explanation here:
http://accs-net.com/hosts/what_is_hosts.html The focus of that site
is using the hosts file to block ads so much of it will not apply to
your case but it does provide a good explanation of how it all works.

Suzanne

Thanks for the pointer. Have dowloaded the pages and will find some
time to study the subject.
 

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