switching between messages in inbox

[Guest]

Switching between messages is taking up 10-11 seconds before the message
appears in the preview pane - any ideas please - this is driving me mad!

 

[Guest]

do you have lots of emails in all folders

 

[Ben M. Schorr, MVP]

What version of Outlook are you using? What anti-virus software are you
using?

Does this article help: http://support.microsoft.com/kb/924229?


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm

 

[Guest]

outlook 2003 and Panda Titanium 2005 anti-virus

What version of Outlook are you using? What anti-virus software are you
using?

Does this article help: http://support.microsoft.com/kb/924229?


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm

 

[Ben M. Schorr, MVP]

What if you disable, temporarily, Panda antivirus? Does it return to normal
speed?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/word.htm

 

[Guest]

Thanks Ben,
Yes I have disabled Panda and there is an improvement in the switch time -
it gets down to about 3 seconds which whilst a great improvement is still not
instant like Outlook on my home PC. Incidentally the other day, following
an intuitive thought, I removed the programme IE Privacy Keeper supplied by
UNH Solutions and for a short while Outlook was back to normal and it was
brilliant - I even got the bottom toolbar which displays how many messages
there is in the Inbox just like on my home PC- later in the day however, for
some reason, which I can't remember I had to access Outlook from the start
menu and it reverted back to the same problem and that is the situation to
date . Your thoughts would be appreciated.

many thanks

john

 

[Ben M. Schorr, MVP]

Sounds like you still have add-in problems. I'd probably start
removing/uninstalling add-ins until I found the culprit.


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm

 

[Guest]

Hi Ben,
thanks for that - my problem is that I don't know what add-ins are and where
to look for them to uninstall/remove them - any suggestions would be
gratefully received

 

[Ben M. Schorr, MVP]

In Outlook 2003? Tools | Options | Advanced...I think you'll find buttons
in there for Add-ins and/or COM add/ins. I don't have a 2003 machine handy
to look at right at the moment, though.


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm

 

[Guest]

Hi Ben,

many thanks for this - I found Add-in manager in
tools/options/other/advanced options - three boxes were checked -
PAV;MAPISENSOR;Exchange Extensions property pages - I unchecked PAV, rebooted
and hey presto switching between mails is instantaneous - when I first booted
up this morning switch time had deteriorated to 35 seconds!
I don't know what the effect of unchecking PAV will be on other programmes,
but at the moment I am delighted to be reading my mailo normally.
Once again many thanks for your expert help
John