switch from POP3 to Exchange

G

Guest

I am switching several users in my company (I am totally illiterate with this
stuff, as you'll see, but I'm the most literate) from a hosted POP3 service
to hosted Exchange service. I think I remember reading or hearing somewhere
that OL does not have the capability to have a profile which checks both an
Exchange AND a POP3 account in one setup. In other words, for the brief time
during which the change happens, we cannot have it set to go to both Exchange
and pull down messages, as well as get remaining POP3 incoming messages.

Am I correct in my understanding, or is there a way where I can have the
users recieve both Exchange and POP3 message (even if it means somehow having
profiles that put the messages into different pst files or something.

Thanks for any guidance.
 
R

Roady [MVP]

Nope, you're incorrect. Outlook can hold multiple account types but I
recommend to use Outlook 2002 or later. Depending on the storage on the
hosted Exchange service you should set that as the default delivery location
instead of a pst-file.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I am switching several users in my company (I am totally illiterate with
this
stuff, as you'll see, but I'm the most literate) from a hosted POP3 service
to hosted Exchange service. I think I remember reading or hearing somewhere
that OL does not have the capability to have a profile which checks both an
Exchange AND a POP3 account in one setup. In other words, for the brief
time
during which the change happens, we cannot have it set to go to both
Exchange
and pull down messages, as well as get remaining POP3 incoming messages.

Am I correct in my understanding, or is there a way where I can have the
users recieve both Exchange and POP3 message (even if it means somehow
having
profiles that put the messages into different pst files or something.

Thanks for any guidance.
 
G

Guest

Thanks, Randy. I did some digging on the MS site after posting and found
something that said this as well, but then thought maybe because of my lack
of knowledge on the topic, I was misinterpreting. Thanks for verifying.

So if I understand correctly, what I'd have everyone do is to setup an
exchange account IN ADDITION to the exisiting PST account they have, then
select the exchange account as the default. A few questions:

1) will OL know that it is to make an OST file for the exchange service?
2) I've never had to have both types of accounts, and so with the POP3 was
just used to setting the default delivery into a PST account, and putting the
order of accounts such that the first would be the default. So how do the
two types mix when I'm having to instruct OL on how to check accounts, which
to use to send, etc.
3) I haven't had to deal with offline files for a long time, given we've
been using pst's, but is that simply a matter of going through the
instruction of telling it to make an offline capability, and then as with
point (1), OL just knows that it is to make an offline version for the
exchange stuff?

We're all on OL'03, SP2 (maybe some are already on SP3, but would doubt it)

Thanks for any further help.
 
R

Roady [MVP]

1) Yes, Cached Exchange Mode is on by default when adding the Exchange
account
2) Outlook will check both on send/receive. The default delivery location
sets where all (from both POP3 and Exchange) needs to be delivered to. If
storage space isn't an issue set it to the Exchange mailbox. The default
mail account is what account is being used by default when creating a new
mail.
3) I'm not sure what your question is here. Pst-files are ALWAYS offline
available data storages; it is stored on the local computer. Ost-files are
local COPIES of what is in the Exchange mailbox. When you delete a pst-file
you'll lose all your data. When you delete your ost-file it will
automatically rebuild.

"We're all on OL'03, SP2 (maybe some are already on SP3, but would doubt
it)"
I doubt that too as there is no Office 2003 SP3 ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Thanks, Randy. I did some digging on the MS site after posting and found
something that said this as well, but then thought maybe because of my lack
of knowledge on the topic, I was misinterpreting. Thanks for verifying.

So if I understand correctly, what I'd have everyone do is to setup an
exchange account IN ADDITION to the exisiting PST account they have, then
select the exchange account as the default. A few questions:

1) will OL know that it is to make an OST file for the exchange service?
2) I've never had to have both types of accounts, and so with the POP3 was
just used to setting the default delivery into a PST account, and putting
the
order of accounts such that the first would be the default. So how do the
two types mix when I'm having to instruct OL on how to check accounts, which
to use to send, etc.
3) I haven't had to deal with offline files for a long time, given we've
been using pst's, but is that simply a matter of going through the
instruction of telling it to make an offline capability, and then as with
point (1), OL just knows that it is to make an offline version for the
exchange stuff?

We're all on OL'03, SP2 (maybe some are already on SP3, but would doubt it)

Thanks for any further help.
--
Boris


Roady said:
Nope, you're incorrect. Outlook can hold multiple account types but I
recommend to use Outlook 2002 or later. Depending on the storage on the
hosted Exchange service you should set that as the default delivery
location
instead of a pst-file.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I am switching several users in my company (I am totally illiterate with
this
stuff, as you'll see, but I'm the most literate) from a hosted POP3
service
to hosted Exchange service. I think I remember reading or hearing
somewhere
that OL does not have the capability to have a profile which checks both
an
Exchange AND a POP3 account in one setup. In other words, for the brief
time
during which the change happens, we cannot have it set to go to both
Exchange
and pull down messages, as well as get remaining POP3 incoming messages.

Am I correct in my understanding, or is there a way where I can have the
users recieve both Exchange and POP3 message (even if it means somehow
having
profiles that put the messages into different pst files or something.

Thanks for any guidance.
 

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