SVCHOST problems

[Frank]

I know this is a very common problem, but I have tried
just about everything to get rid of the "SVCHOST.EXE"
error screen I get everytime I bot up and am hooked up to
my DSL ISP. I read that running %windir%\system32\drivers
and looking for and deleting that particular file would
solve the problem but it's not there when I run the
program.

I also am having trouble with anoter error screen (virus)
that I don't know how to get rid of too. I am running
Symantec's Norton anti-virus software and have the virus
definitions up to date and have scanned my entire computer
for any signs of a virus using Norton's scan program and
it shows nothing. The file name is ISASS.exe.

Any help with getting rid of these two suckers would be
very much appreciated. Thanks....Frank.

 

[DL]

Assuming you are getting shutdown msg
Quickly open a Command Prompt window and type:
shutdown -a
This will prevent shutdown/reboot
Ensure win is updated with security patches
Install a Firewall
http://www.microsoft.com/security/incident/sasser.mspx