support tools

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Guest

Hello

After i had already installed sp2 and got all the updates i read that i
was supposed to have uninstalled my support tools that i had got off my sp1a
xp cd-rom before i installed sp2. Well can i go ahead and uninstall the old
support tools and install the support tools for sp2 now , or is it to late?
Thanks
larry
--

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Asus P4c800E Deluxe
Intel P-4 800 3.0G 1mb cache
Crucial 2x 512MB DDR400
2x WD 80GB Sata 150 7200rpm 8M
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Audigy 2ZS
Windows XP , home
 
larry said:
Hello

After i had already installed sp2 and got all the updates i read that i
was supposed to have uninstalled my support tools that i had got off my sp1a
xp cd-rom before i installed sp2. Well can i go ahead and uninstall the old
support tools and install the support tools for sp2 now , or is it to late?
Thanks
larry
Click to expand...

What "support tools"? There aren't any support tools included in SP2.
Please explain exactly what "support tools" you mean and where you heard
this.


Malke
 
Yes. Remove the earlier version of Windows XP Support tools and then install the latest version.

See also:

The "Issues" section in this article provides some important information.

Windows XP Service Pack 2 Support Tools:
http://support.microsoft.com/kb/838079

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Hello

After i had already installed sp2 and got all the updates i read that i
was supposed to have uninstalled my support tools that i had got off my sp1a
xp cd-rom before i installed sp2. Well can i go ahead and uninstall the old
support tools and install the support tools for sp2 now , or is it to late?
Thanks
larry
--

Aspire X-Superalien 500W
Asus P4c800E Deluxe
Intel P-4 800 3.0G 1mb cache
Crucial 2x 512MB DDR400
2x WD 80GB Sata 150 7200rpm 8M
Ati Radeon 9800XT 256MB
Audigy 2ZS
Windows XP , home
 
Ramesh said:
Yes. Remove the earlier version of Windows XP Support tools and then install the latest version.

See also:

The "Issues" section in this article provides some important information.

Windows XP Service Pack 2 Support Tools:
http://support.microsoft.com/kb/838079
Click to expand...

Thanks Ramesh. All these years of installing SP2 and I had no idea there
were any support tools in it! You are awesome as always.

"Learning is fun" - Bender. ;-)


Malke
 
Hi Malke,

You're welcome! I may have learnt about it via a link/question in this newsgroup earlier or perhaps from the Microsoft download notications email I received, otherwise I would have had no idea either :-)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Malke said:
Yes. Remove the earlier version of Windows XP Support tools and then install the latest version.

See also:

The "Issues" section in this article provides some important information.

Windows XP Service Pack 2 Support Tools:
http://support.microsoft.com/kb/838079
Click to expand...

Thanks Ramesh. All these years of installing SP2 and I had no idea there
were any support tools in it! You are awesome as always.

"Learning is fun" - Bender. ;-)


Malke
 
Malke and Ramesh

Thanks much for your help , i sure do appreciate it.
larry
--

Aspire X-Superalien 500W
Asus P4c800E Deluxe
Intel P-4 800 3.0G 1mb cache
Crucial 2x 512MB DDR400
2x WD 80GB Sata 150 7200rpm 8M
Ati Radeon 9800XT 256MB
Audigy 2ZS
Windows XP , home



Ramesh said:
Hi Malke,

You're welcome! I may have learnt about it via a link/question in this newsgroup earlier or perhaps from the Microsoft download notications email I received, otherwise I would have had no idea either :-)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Malke said:
Yes. Remove the earlier version of Windows XP Support tools and then install the latest version.

See also:

The "Issues" section in this article provides some important information.

Windows XP Service Pack 2 Support Tools:
http://support.microsoft.com/kb/838079
Click to expand...

Thanks Ramesh. All these years of installing SP2 and I had no idea there
were any support tools in it! You are awesome as always.

"Learning is fun" - Bender. ;-)


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Click to expand...
 
Ramesh said:
Yes. Remove the earlier version of Windows XP Support tools and then
install the latest version.

See also:

The "Issues" section in this article provides some important
information.

Windows XP Service Pack 2 Support Tools:
http://support.microsoft.com/kb/838079

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Hello

After i had already installed sp2 and got all the updates i read
that i
was supposed to have uninstalled my support tools that i had got off
my sp1a
xp cd-rom before i installed sp2. Well can i go ahead and uninstall
the old
support tools and install the support tools for sp2 now , or is it to
late?
Thanks
larry
Click to expand...

Huh! Learn something new every day they say. Going back to bed now!

To resolve this issue if you already installed Windows XP SP2 Support Tools,
run the Setup program for Windows XP SP2 Support Tools again. On the Setup
options page of the Windows Support Tools Setup Wizard, click Add/Remove,
click Next, and then follow the remaining instructions that are displayed on
the screen to reinstall the Windows XP SP2 Support Tools. The Iadstools.doc,
Iadstools.dll, and Replmon.exe files are installed to the Support Tools
folder.

I really doubt this affects many people, but ... it's sure new to me!

Thanks for the edu-muck-ation.

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