Sun's JVM not detected ! Help needed !


S

sideley

I'm running IE Release 6.0.2900 on Win XP professional SP2. When I
access the http://java.com website, the online installation
Verification
utility confirms I 'm running the latest version of the Sun JVM (and
the
small coffee cup icon appears on the bottom right of the screen). Yet,
on the same website but in French (java.com/fr) where an online
installation Verification utility is also available, the utility cannot

detect my JVM after several trials.

I browsed the site seemydesign.com, which is sponsored by java.com,
the
site server displays that I don't have the JVM on my computer, while,
on
another java.com endorsed website, meez.com, the JVM is recognized and
actually runs applets.
 
Ad

Advertisements

J

Jim Byrd

Hi Sideley - You can test whether Java is working on your machine at the
following sites:

http://www.pocoso.de/pocoso052.html
http://www.clan.lib.ri.us/clan/javatest.html (This one may be down)
http://www.fitwise.com/testjava.asp (both 1.0 and 1.1 and what's installed)
http://coglab.wadsworth.com/support/browsercheck.html
http://www.ces.clemson.edu/webct/browser_detect.html
http://www.javatester.org/enabled.html?7d6e2f78
http://www.javatester.org/version.html

and you can test Javascript here:
http://www.dancespots.net/browsertest.htm


--
Regards, Jim Byrd, MVP, DTS, ASVOP
My Blog, Defending Your Machine,
http://defendingyourmachine.blogspot.com/



In sideley <[email protected]> typed:
|| I'm running IE Release 6.0.2900 on Win XP professional SP2. When I
|| access the http://java.com website, the online installation
|| Verification
|| utility confirms I 'm running the latest version of the Sun JVM (and
|| the
|| small coffee cup icon appears on the bottom right of the screen).
|| Yet, on the same website but in French (java.com/fr) where an online
|| installation Verification utility is also available, the utility
|| cannot
||
|| detect my JVM after several trials.
||
|| I browsed the site seemydesign.com, which is sponsored by java.com,
|| the
|| site server displays that I don't have the JVM on my computer, while,
|| on
|| another java.com endorsed website, meez.com, the JVM is recognized
|| and actually runs applets.
 
S

sideley

Thanks Jim,

All those sites detect no JVM and the JVM never activated when browsing
with IE6 in those site, though The Sun's JVM is actually installed (it
is present on the list of installed software). I have no problem
running Java applets on your sites when I use Firefox.

In fact, I'm used to using Firefox until I have to use IE6 to take a
timed online test. The test software was succesfully tested on IE6 with
either a Sun's or MS JVM. But it doesn't work with the IE6 environment
of my computer.

Do you think that it is normal that in the Tools->Internet
Options->Advanced thumbnail of my IE6 installation, I have no item
related to Java ?

Jim Byrd a écrit :
 
J

Jim Byrd

Hi Sideley - From the Control Panel, open Add or Remove Programs and then
see if one or more Java (TM) SE Runtime environment(s) is listed (in some
version or versions). If so, uninstall ALL versions listed. Now set your
system up for a 'Clean Boot' and reboot to that state. Following is from my
Blog, Defending Your Machine, addy below in my Signature:


#########IMPORTANT#########

Show hidden files and run all of the following removal tools from Safe mode
or preferably a "Clean Boot" when possible (which will let you use the
Windows Installer, access the Internet safely, etc., while still avoiding
interfering programs or malware), logged on as an Administrator. BEFORE
running these tools, be sure to clear all Temp files and your Temporary
Internet Files (TIF) (including offline content.) Reboot and test if the
malware is fixed after using each tool.

HOW TO Enable Hidden Files
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339

How to boot to Safe mode
http://spyware-free.us/tutorials/safemode/ and
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

Clean Boot - General Win2k/XP procedure, but see below for links for other
OS's (The procedure does differ by OS, so be sure to check for yours. The
following is for XP or Win2k w/msconfig - you can obtain msconfig for Win2k
here: http://www.3feetunder.com/files/win2K_msconfig_setup.exe ):

1. StartRun enter msconfig.

2. On the General tab, click Selective Startup, and then clear the 'Process
System.ini File', 'Process Win.ini File', and 'Load Startup Items' check
boxes. Leave the 'boot.ini' boxes however they are currently set.

3. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button. If you use a third party firewall
then re-check (enable) it. For example, if you use Zone Alarm, re-check the
True Vector Internet Monitor service (and you may also want to re-check
(enable) the zlclient on the Startup tab.) Equivalent services exist for
other third party firewalls. An alternative to this for XP users is to
enable at this time the XP native firewall (Internet Connection Firewall -
ICF). Be sure to turn it back off when you re-enable your non-MS services
and Startup tab programs and restore your normal msconfig configuration
after cleaning your machine.

4. Click OK and then reboot.

For additional information about how to clean boot your operating system,
click the following article links to view the articles in the Microsoft
Knowledge Base:

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/kb/310353
281770 How to Perform Clean-Boot Troubleshooting for Windows 2000
http://support.microsoft.com/kb/281770/EN-US/ (Procedure not using msconfig)
267288 How to Perform a Clean Boot in Windows Millennium Edition
http://support.microsoft.com/kb/267288/EN-US/
192926 How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/kb/192926/EN-US/
243039 How to Perform a Clean Boot in Windows 95
http://support.microsoft.com/kb/243039/EN-US/

(BTW, it's not pertinent to the 'Clean Boot' operation, but FYI you can add
a very useful 'Tools' tab to msconfig if you wish. See here:
http://support.microsoft.com/?kbid=906569)
#########IMPORTANT#########


Now go to this page,
https://sdlc3d.sun.com/ECom/EComActionServlet;jsessionid=EEE68F54C8676C219D22205B5318E516,
accept the agreement, and then check and download 'Windows Platform -
Java(TM) SE Runtime Environment 6' for offline installation. Remain in
'Clean Boot' and do the install of JRE 6.0 after the download finishes. Now
reset msconfig to 'normal operation' (just reverese what you did to set up
'Clean Boot'), reboot and then check in the IE6 Browser Tools|Internet
Options|Advanced for the Java(Sun) entry and try the Java tests again (note
that not all sites may be available.) If things are OK, then open the the
Java applet in the Control Panel and set up your options (such as checking
for updates, whether you want an icon in the Notification Area [the Tray],
etc.)

Please post back with your results or if you encounter difficulties.


--
Regards, Jim Byrd, MVP, DTS, ASVOP
My Blog, Defending Your Machine,
http://defendingyourmachine.blogspot.com/



In sideley <[email protected]> typed:
| Thanks Jim,
|
| All those sites detect no JVM and the JVM never activated when
| browsing with IE6 in those site, though The Sun's JVM is actually
| installed (it is present on the list of installed software). I have
| no problem running Java applets on your sites when I use Firefox.
|
| In fact, I'm used to using Firefox until I have to use IE6 to take a
| timed online test. The test software was succesfully tested on IE6
| with either a Sun's or MS JVM. But it doesn't work with the IE6
| environment of my computer.
|
| Do you think that it is normal that in the Tools->Internet
| Options->Advanced thumbnail of my IE6 installation, I have no item
| related to Java ?
|
| Jim Byrd a écrit :
|
|| Hi Sideley - You can test whether Java is working on your machine at
|| the following sites:
 
A

artis sideley

Yeah !

It works ! I rolled out the process as you describe it. The only
difference is that your log session id to Sun's download Centre doesn't
work, I had to register to gain access to the free download zone where
the latest J SE Runtime Enviro is 1.5.0_10 . I suppose that general
public as I am cant' download the very latest version. The install was
completed online, apparently, no download pack for offline install is
available.

Thanks a lot Jim

Jim Byrd a écrit :
Hi Sideley - From the Control Panel, open Add or Remove Programs and then
see if one or more Java (TM) SE Runtime environment(s) is listed (in some
version or versions). If so, uninstall ALL versions listed. Now set your
system up for a 'Clean Boot' and reboot to that state. Following is from my
Blog, Defending Your Machine, addy below in my Signature:


#########IMPORTANT#########

Show hidden files and run all of the following removal tools from Safe mode
or preferably a "Clean Boot" when possible (which will let you use the
Windows Installer, access the Internet safely, etc., while still avoiding
interfering programs or malware), logged on as an Administrator. BEFORE
running these tools, be sure to clear all Temp files and your Temporary
Internet Files (TIF) (including offline content.) Reboot and test if the
malware is fixed after using each tool.

HOW TO Enable Hidden Files
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339

How to boot to Safe mode
http://spyware-free.us/tutorials/safemode/ and
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

Clean Boot - General Win2k/XP procedure, but see below for links for other
OS's (The procedure does differ by OS, so be sure to check for yours. The
following is for XP or Win2k w/msconfig - you can obtain msconfig for Win2k
here: http://www.3feetunder.com/files/win2K_msconfig_setup.exe ):

1. StartRun enter msconfig.

2. On the General tab, click Selective Startup, and then clear the 'Process
System.ini File', 'Process Win.ini File', and 'Load Startup Items' check
boxes. Leave the 'boot.ini' boxes however they are currently set.

3. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button. If you use a third party firewall
then re-check (enable) it. For example, if you use Zone Alarm, re-check the
True Vector Internet Monitor service (and you may also want to re-check
(enable) the zlclient on the Startup tab.) Equivalent services exist for
other third party firewalls. An alternative to this for XP users is to
enable at this time the XP native firewall (Internet Connection Firewall -
ICF). Be sure to turn it back off when you re-enable your non-MS services
and Startup tab programs and restore your normal msconfig configuration
after cleaning your machine.

4. Click OK and then reboot.

For additional information about how to clean boot your operating system,
click the following article links to view the articles in the Microsoft
Knowledge Base:

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/kb/310353
281770 How to Perform Clean-Boot Troubleshooting for Windows 2000
http://support.microsoft.com/kb/281770/EN-US/ (Procedure not using msconfig)
267288 How to Perform a Clean Boot in Windows Millennium Edition
http://support.microsoft.com/kb/267288/EN-US/
192926 How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/kb/192926/EN-US/
243039 How to Perform a Clean Boot in Windows 95
http://support.microsoft.com/kb/243039/EN-US/

(BTW, it's not pertinent to the 'Clean Boot' operation, but FYI you can add
a very useful 'Tools' tab to msconfig if you wish. See here:
http://support.microsoft.com/?kbid=906569)
#########IMPORTANT#########


Now go to this page,
https://sdlc3d.sun.com/ECom/EComActionServlet;jsessionid=EEE68F54C8676C219D22205B5318E516,
accept the agreement, and then check and download 'Windows Platform -
Java(TM) SE Runtime Environment 6' for offline installation. Remain in
'Clean Boot' and do the install of JRE 6.0 after the download finishes. Now
reset msconfig to 'normal operation' (just reverese what you did to set up
'Clean Boot'), reboot and then check in the IE6 Browser Tools|Internet
Options|Advanced for the Java(Sun) entry and try the Java tests again (note
that not all sites may be available.) If things are OK, then open the the
Java applet in the Control Panel and set up your options (such as checking
for updates, whether you want an icon in the Notification Area [the Tray],
etc.)

Please post back with your results or if you encounter difficulties.
 
Ad

Advertisements

J

Jim Byrd

Hi Artis - Sorry 'bout that - just my bad. Try this link instead to get 6
if you wish, then use the same instructions I gave you. (BTW, as far as
Sun's concerned, I'm just as 'general public' as anyone else. :) )

https://sdlc6a.sun.com/ECom/EComActionServlet;jsessionid=FA677257D6BA2DAE6031B21C1B168872


--
Regards, Jim Byrd, MVP, DTS, ASVOP
My Blog, Defending Your Machine,
http://defendingyourmachine.blogspot.com/



In artis sideley <[email protected]> typed:
|| Yeah !
||
|| It works ! I rolled out the process as you describe it. The only
|| difference is that your log session id to Sun's download Centre
|| doesn't work, I had to register to gain access to the free download
|| zone where the latest J SE Runtime Enviro is 1.5.0_10 . I suppose
|| that general public as I am cant' download the very latest version.
|| The install was completed online, apparently, no download pack for
|| offline install is available.
||
|| Thanks a lot Jim
||
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top