Strange spontanious reseting

[Graeme Hartley]

Win2k has been the most stable OS that I have used for the past few years
until recently!!!

I am now having problems with processes not completing (like deleting files,
changing permissions, closing applications etc...). If I take a look at
these processes using the task manager they are running and or not flagged
as 'not responding'. If I forcefully stop them then other applications which
I start up do not run properly and eventually my hard disks power down and
the whole system goes down just as if I have pressed the 'reset' switch on
the front of my machine. There are other times where I can just be panning
the mouse over something or opening and menu and my computer just
spontaneously resets as above.

Invariably, when the system self-reboots, I get the little dialogue box
stating "Windows is starting up..." and this stays up indefinitely until I
have to press 'reset' in my computer's front panel, then the computer will
boot up properly after this.

I have no idea what is causing this (no error log, nothing!), but suspect it
is one of Microsoft's latest Update patches... As I said before, I have
never had problems like this but only since I have recently (in the last two
months or so) updated using MS Update!

Anyone any ideas?

Cheers,

Graeme

 

[Earl]

See my post above.

The problem is one of the patches released 1/25/05. I uninstalled the
following 4 patches and that fixed the problem. However, I'm not sure where
we go from here!!

KB887797
KB871250
KB891711
KB890175

 

[Bob I]

Try installing them one at a time till you replicate the problem, then
uninstall the last one and then resolve the problem.

 

[Earl]

That would work Bob, except several are dependent on the others, i.e.,
removing one disables the others. I did isolate that 871250 was not the
problem. I suspect it is 891711 or 890175 since those interact with Norton's
LiveUpdate feature.

 

[Bob I]

I don't use "Norton" so I can't coment on that. Sorry.