strange problem with local login accessing domain resources


B

big country

Ok I have a user that uses a WinXP SP3 workstation and logs into a local
account. The pc is not on our domain. However the user accesses
resources(email, network shares) that require domain auth. So up until about
3 weeks ago, eveything worked fine. Now for no apparent reason after a
reboot the domain resources are not avaialble for about 20-30 minutes. In
outlook the user gets the logon box repeatedly. Accessing network drives the
user gets "account locked" or something to that effect.

I can use my credentials and get instant access to domain resources.

At first I thought it was a conflict of account names because her local
account name and domain account name were the same. But we changed it and
still got the same results.

I tried a sys restore but it failed.
 
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S

Shenan Stanley

big said:
Ok I have a user that uses a WinXP SP3 workstation and logs into a local
account. The pc is not on our domain. However the user accesses
resources(email, network shares) that require domain auth. So up until
about 3 weeks ago, eveything worked fine. Now for no apparent reason after
a reboot the domain resources are not avaialble for about 20-30 minutes.
In outlook the user gets the logon box repeatedly. Accessing network
drives the user gets "account locked" or something to that effect.

I can use my credentials and get instant access to domain resources.

At first I thought it was a conflict of account names because her local
account name and domain account name were the same. But we changed it and
still got the same results.

I tried a sys restore but it failed.

Have you verified this is machine specific?
(Have the user utilize another non-domain machine and map domain resources.)

Have you verified the user's proxy settings?
DNS settings?
Flushed and registered DNS cache?
Network card driver version?

Have you verified there are no remembered (persistent) connections on the
user's computer?

Checked for spyware/adware?

Logged in with a different account (local) on the user's computer and tried
mapping the domain resources with the new profile?

Did the system restore fail to restore or did the system restore work but
fail to resolve the issue?
 
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B

big country

Shenan,

Thanks for the tips. It turned out to be an old startup batch that was
trying to auth to the DC with expired credentials, thus locking her account
out.

bc
 

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