Strange oscheck error messages at start up.

  • Thread starter Thread starter IanUK
  • Start date Start date
I

IanUK

Hi,

I am running Windows XP Home Edition SP3, & for the last 3 days when I boot
my PC, a error report appears, & informs me that osCheck has encountered a
problem & has had to close? I have sent this error report, & tried running my
AV, defrag, error check, but nothing is working.

When I search my computer, there is an osCheck.exe listed, & it says that it
is a Symantec App, & there is also a OSCHECK.EXE prefetch file listed. I did
speak to Symantec/Norton earlier, & they said my security is working ok, & to
contact Microsoft regarding this, so I wondered if anyone on here can help?

Also does anyone know if Microsoft act on these sent error reports, or is it
only if they receive a great volume of them?

Many thanks.
 
Thank you for the reply Doug,

I have just been looking through start up programs, & it says that it is a
Symantec shared component? Is this why it is asking to send the report to
Microsoft?

Many thanks.
 
No, its asking you to send the report so MS can analyze the data and either
come up with a fix, or work with the vendor to get it fixed.
 
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