Stop 0x0A

[Guest]

I'm having trouble with periodic STOP 0x0000000A on my Netfinity 7100 (average is 1-2 per month). Started happening in February 2004 after running for several years w/o a problem. The start date coincides with upgrading my ServeRAID drivers to 6.11. Have been through support with IBM, but they are starting to run out of ideas.

The full error is:

STOP 0x0000000A (0x00000004,0x0000001C,0x00000001,0x8042FB8E)

Address 8042FB8E base at 80400000, Date Stamp 403d35e2 - ntoskrnl.exe

One strange thing: Although I have the server configured to do a kernel dump (it has too much memory for a full dump), no dump is ever taken.

I haven't seen an exact match for this error string in the news groups or resource kit -- any suggestions for tracking this down further would be greatly appreciated.

Thanks,

Jonathan

 

[Jerold Schulman]

I'm having trouble with periodic STOP 0x0000000A on my Netfinity 7100 (average is 1-2 per month). Started happening in February 2004 after running for several years w/o a problem. The start date coincides with upgrading my ServeRAID drivers to 6.11. Have been through support with IBM, but they are starting to run out of ideas.

The full error is:

STOP 0x0000000A (0x00000004,0x0000001C,0x00000001,0x8042FB8E)

Address 8042FB8E base at 80400000, Date Stamp 403d35e2 - ntoskrnl.exe

One strange thing: Although I have the server configured to do a kernel dump (it has too much memory for a full dump), no dump is ever taken.

I haven't seen an exact match for this error string in the news groups or resource kit -- any suggestions for tracking this down further would be greatly appreciated.

Thanks,

Jonathan

See if any of these help:

http://support.microsoft.com?kbid=165863 "Troubleshooting 'Stop 0x0A' Messages
in Windows 2000 and Windows NT"
http://support.microsoft.com?kbid=245538 "'STOP 0x0000000A' Error Message While
Using Rcmdsvc.exe"
http://support.microsoft.com?kbid=276409 "Hotfix from Q259545 causes 'Stop
0x0000000A' Error Message in Disk.sys File"
http://support.microsoft.com?kbid=276504 "'Stop 0x0A' Error Message When You
Eject a CD with Norton Anti-Virus 7 Installed"
http://support.microsoft.com?kbid=288602 "Windows Setup Stops Responding with
the VIA Apollo KX133 Chip Set"
http://support.microsoft.com?kbid=315377 "A 'Stop 0x0000000a' Error Occurs After
You Install an HP ScanJet 5100c or 5200c Scanner"
http://support.microsoft.com?kbid=816054 "'STOP 0x0000000a' Error Message During
the Dynamics.exe Process in Great Plains 7.5"
http://support.microsoft.com?kbid=833993 "'Stop 0x1E' 'Stop 0x0a' or 'Stop 0x50'
error message when IopReleaseFileObjectLock[] accesses a freed file object in
Windows 2000"


Jerold Schulman
Windows: General MVP
JSI, Inc.
http://www.jsiinc.com

 

[Guest]

Jerold,

Thanks very much for your reply.

See if any of these help:

http://support.microsoft.com?kbid=165863 "Troubleshooting 'Stop 0x0A' Messages
in Windows 2000 and Windows NT"

I checked this one, but it mentions that the first parameter should be a memory address. It's unlikely (but I suppose possible) that someone is trying to access 0x00000004.

http://support.microsoft.com?kbid=245538 "'STOP 0x0000000A' Error Message While
Using Rcmdsvc.exe"

Not using Rcmdsvc.exe

http://support.microsoft.com?kbid=276409 "Hotfix from Q259545 causes 'Stop
0x0000000A' Error Message in Disk.sys File"

The error is from Ntoskrnl.exe, not from Disk.sys. Also, I'm not using any of the devices mentiond.

http://support.microsoft.com?kbid=276504 "'Stop 0x0A' Error Message When You
Eject a CD with Norton Anti-Virus 7 Installed"

Not using NAV 7 or the CD drive when it happens.

http://support.microsoft.com?kbid=288602 "Windows Setup Stops Responding with
the VIA Apollo KX133 Chip Set"

Not running setup or the VIA Apollo KX133 Chip Set.

http://support.microsoft.com?kbid=315377 "A 'Stop 0x0000000a' Error Occurs After
You Install an HP ScanJet 5100c or 5200c Scanner"

Don't have a scanner.

http://support.microsoft.com?kbid=816054 "'STOP 0x0000000a' Error Message During
the Dynamics.exe Process in Great Plains 7.5"

Not running Great Plains. Also, the error is in Ntoskrnl.exe, not Ntkrnlmp.exe

http://support.microsoft.com?kbid=833993 "'Stop 0x1E' 'Stop 0x0a' or 'Stop 0x50'
error message when IopReleaseFileObjectLock[] accesses a freed file object in
Windows 2000"

This one is possible, but there's not enough detail to know if it's biting me -- I wish Microsoft had included some sample parameters.

How can I tell if one of the applications I'm running has called IopReleaseFileObjectLock?

I'm a bit reluctant to apply this hotfix unless I can understand whether it's biting me...

Regards,

Jonathan