still no jpeg file type

N

Nancy

I've tried all the recommended solutions -- clearing temp
internet files cache, selecting don't compress images,
etc... yet, I still don't get the jpeg file type option
when i do a picture save as.. only the bmp. i used to be
able to save as jpeg.

any suggestions what to do next?
 
J

John Inzer

Nancy said:
I've tried all the recommended solutions -- clearing temp
internet files cache, selecting don't compress images,
etc... yet, I still don't get the jpeg file type option
when i do a picture save as.. only the bmp. i used to be
able to save as jpeg.

any suggestions what to do next?
=========================================
If you have carefully read *all* of the articles
that have been posted for you...and none of
the solutions have made an improvement...

You may need to do some editing in your
registry...carefully read the following article
first before proceeding:

Information About Editing the Registry
http://support.microsoft.com/?kbid=256986#Topic2

====================================
".jpg extension may be incorrect in registry"

Go to...Start / Run...

Type in "regedit" (without the quotes)...OK.

In your registry editor...drill down to:

HKEY_CLASSES_ROOT\MIME\Database\Content Type\image/jpeg

What is entered at "Extension"? (should be: .jpg)
(don't change anything...just observe)

Also you might check:

HKEY_CLASSES_ROOT\MIME\Database\Content Type\image/pjpeg

What is entered at "Extension"? (should be: .jpg)

If the *Extensions* are incorrect, changing them to .jpg
should solve your problem.

To make the change...

Left click "Extension" to select it.

With "Extension" selected...go to...Edit / Modify...

Replace the text in the "Value data" field with
".jpg" (without the quotes)...OK.

Close the registry editor....File / Exit.
==============================

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://support.microsoft.com/?pr=pic
 

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