StickyKeys/FilterKeys Bug

[Duncan Anderson]

Firstly I should congratulate MS for making their O/S accessible to the less
able through the Accessibility options.



But I should point out that there is a bug and AFAIA it has been in X/P
since day one and is possibly in Vista.



Hold down the right-hand shift key for more than 8 seconds and you get the
FilterKeys dialogue box



Click cancel so that FilterKeys doesn't come on, but you'll find that
StickyKeys has come on and there is no way of turning it off



Now which eejit decided that everybody who uses WinX/P needs the
accessibility options turned on, surely the default should be turned on and
inactive, ie it surely shouldn't be monitoring certain key strokes. It isn't
hard for a less able person to turn them on.



Secondly, why did the wrong Accessibly option start?



Thirdly, why can't it be turned off, other than re-booting?






--
Duncan
"Humour ... is one man shouting gibberish in the face of authority, and
proving by fabricated insanity that nothing could be as mad as what passes
for ordinary living."
(Terence 'Spike' Milligan K.B.E., 1918-2002)
www.autodesk.co.uk/inventorjobs
http://support.microsoft.com/default.aspx/kb/555375

 

[Pegasus \(MVP\)]

Firstly I should congratulate MS for making their O/S accessible to the
less able through the Accessibility options.



But I should point out that there is a bug and AFAIA it has been in X/P
since day one and is possibly in Vista.



Hold down the right-hand shift key for more than 8 seconds and you get the
FilterKeys dialogue box



Click cancel so that FilterKeys doesn't come on, but you'll find that
StickyKeys has come on and there is no way of turning it off

- Pressing "Cancel" will leave StickyKeys turned off.
- Pressing Shift for another 8 seconds gives you the option of turning
this feature on or off.

 

[Duncan Anderson]

Naturally I tried that, it didn't work.

Follow my workflow, you'll see there's a big bug.


--
Duncan
"Humour ... is one man shouting gibberish in the face of authority, and
proving by fabricated insanity that nothing could be as mad as what passes
for ordinary living."
(Terence 'Spike' Milligan K.B.E., 1918-2002)
www.autodesk.co.uk/inventorjobs
http://support.microsoft.com/default.aspx/kb/555375

 

[Pegasus \(MVP\)]

Naturally I tried that, it didn't work.

Follow my workflow, you'll see there's a big bug.

I think the bug is with your own installation, not with Windows. I tested
the two suggestions I previously made - they work exactly as I wrote. Try
them again when booting into Safe Mode!

 

[M.I.5¾]

Firstly I should congratulate MS for making their O/S accessible to the
less able through the Accessibility options.



But I should point out that there is a bug and AFAIA it has been in X/P
since day one and is possibly in Vista.



Hold down the right-hand shift key for more than 8 seconds and you get the
FilterKeys dialogue box



Click cancel so that FilterKeys doesn't come on, but you'll find that
StickyKeys has come on ...

No it doesn't. Just tried it.

 

[Duncan Anderson]

Did you rely on what the dialogue box was saying or did you try a few things
like selecting multiple files in an Explorer window etc. Everything behaves
as if the shift key has been held down - "Shift+ ___"



--
Duncan
"Humour ... is one man shouting gibberish in the face of authority, and
proving by fabricated insanity that nothing could be as mad as what passes
for ordinary living."
(Terence 'Spike' Milligan K.B.E., 1918-2002)
www.autodesk.co.uk/inventorjobs
http://support.microsoft.com/default.aspx/kb/555375

 

[Duncan Anderson]

This is the third installation of Win X/P and it has happened on every
installation.

I'll try booting to safe mode later.


--
Duncan
"Humour ... is one man shouting gibberish in the face of authority, and
proving by fabricated insanity that nothing could be as mad as what passes
for ordinary living."
(Terence 'Spike' Milligan K.B.E., 1918-2002)
www.autodesk.co.uk/inventorjobs
http://support.microsoft.com/default.aspx/kb/555375

 

[Pegasus \(MVP\)]

Did you rely on what the dialogue box was saying or did you try a few
things like selecting multiple files in an Explorer window etc. Everything
behaves as if the shift key has been held down - "Shift+ ___"

Tried that too - it still behaves as expected and not the way you report it.
Here is my exact sequence:
1. Launch My Computer.
2. Navigate to c:\Program Files.
3. Hold down the right shift key for 10 seconds.
4. Click Esc or press the Esc key.
5. Hold down the left shift key and tap the down arrow a few times.
A bunch of folders is selected, as expected.

 

[thehman]

Why not just turn it off in the sticky keys dialogbox.
If your trying to highlight in the left ahnd pane it won't highlight more
than one folder. this is normal. the right hand pane is where you highlight
muiltable files.
turn the shortcut off.

 

[Nepatsfan]

Firstly I should congratulate MS for making their O/S accessible to the
less able through the Accessibility options.



But I should point out that there is a bug and AFAIA it has been in X/P
since day one and is possibly in Vista.



Hold down the right-hand shift key for more than 8 seconds and you get the
FilterKeys dialogue box



Click cancel so that FilterKeys doesn't come on, but you'll find that
StickyKeys has come on and there is no way of turning it off



Now which eejit decided that everybody who uses WinX/P needs the
accessibility options turned on, surely the default should be turned on
and inactive, ie it surely shouldn't be monitoring certain key strokes. It
isn't hard for a less able person to turn them on.



Secondly, why did the wrong Accessibly option start?



Thirdly, why can't it be turned off, other than re-booting?






--
Duncan
"Humour ... is one man shouting gibberish in the face of authority, and
proving by fabricated insanity that nothing could be as mad as what passes
for ordinary living."
(Terence 'Spike' Milligan K.B.E., 1918-2002)
www.autodesk.co.uk/inventorjobs
http://support.microsoft.com/default.aspx/kb/555375

If it's any consolation I was able to get the same results you did. What I
found was that if I tapped the Shift key on the left hand side of the
keyboard it restored normal operation when selecting folders in Windows
Explorer.

Good luck

Nepatsfan

 

[Nepatsfan]

Tried that too - it still behaves as expected and not the way you report
it. Here is my exact sequence:
1. Launch My Computer.
2. Navigate to c:\Program Files.
3. Hold down the right shift key for 10 seconds.
4. Click Esc or press the Esc key.
5. Hold down the left shift key and tap the down arrow a few times.
A bunch of folders is selected, as expected.

Try this procedure and see what you get.

1. Launch My Computer.
2. Navigate to c:\Program Files.
3. Hold down the right shift key for 10 seconds.
4. Click Esc or press the Esc key.
5. Click on a folder anywhere in the right hand pane.
6. Click on another folder.

Both folders and any in between should be highlighted as if you had held
down the Shift key while clicking. Tap the left hand Shift key and you'll
restore the normal behavior.

Nepatsfan

 

[Pegasus \(MVP\)]

Try this procedure and see what you get.

1. Launch My Computer.
2. Navigate to c:\Program Files.
3. Hold down the right shift key for 10 seconds.
4. Click Esc or press the Esc key.
5. Click on a folder anywhere in the right hand pane.
6. Click on another folder.

Both folders and any in between should be highlighted as if you had held
down the Shift key while clicking. Tap the left hand Shift key and you'll
restore the normal behavior.

Nepatsfan

Not on my machine. Step 5 will select one folder, Step 6 will deselect the
first, then select another folder. BTW, I had to launch Explorer to get the
two panes. On my machine, "My Computer" launches into a single pane mode.

 

[Nepatsfan]

Not on my machine. Step 5 will select one folder, Step 6 will deselect the
first, then select another folder. BTW, I had to launch Explorer to get
the two panes. On my machine, "My Computer" launches into a single pane
mode.

That's interesting. I tried this on three different installations of XP SP3
and got the same results that the OP did. Didn't make a difference what
folder I opened or if I used Windows Explorer. I was able to select multiple
folders without holding down the Shift key. Tapping on the left hand Shift
key restored normal behavior. There's nothing unusual about any of the three
installations I tested this on that would give a clue as to why I was able
to duplicate the OP's results and others weren't.

You don't need to respond to this post since I'm not looking to get into a
debate on why I'm getting one result and you get another. I just thought it
odd that I was able to duplicate the behavior the OP observed.

Nepatsfan

 

[Duncan Anderson]

The reason I posted was to bring it to the attention of MS. I figured that
if it affected by computer it might affect others as well.

I also figured that maybe the same code for that particular module is used
elsewhere



--
Duncan
"Humour ... is one man shouting gibberish in the face of authority, and
proving by fabricated insanity that nothing could be as mad as what passes
for ordinary living."
(Terence 'Spike' Milligan K.B.E., 1918-2002)
www.autodesk.co.uk/inventorjobs
http://support.microsoft.com/default.aspx/kb/555375

 

[Pegasus \(MVP\)]

The reason I posted was to bring it to the attention of MS. I figured that
if it affected by computer it might affect others as well.

I also figured that maybe the same code for that particular module is used
elsewhere

Posting your question in a newsgroup does not mean that Microsoft will deal
with the issue. If you wish to bring it to the attention of Microsoft then
you need to approach the company directly.

I note that you haven't posted the results of your tests in Safe Mode. Does
the problem persist?

 

[M.I.5¾]

Not on my machine. Step 5 will select one folder, Step 6 will deselect the
first, then select another folder. BTW, I had to launch Explorer to get
the two panes. On my machine, "My Computer" launches into a single pane
mode.

I just tried it following the instructions. The machine behaves as though
the shift key is being permanently held down on the item the cursor was over
when the right shift was held down. Thus you select that item and all the
others in between it and the item you click on. However, typing text in a
text box only produces lower case letters with the shift key working
normally.

As noted pressing the left shift cancels the effect.

 

[Duncan Anderson]

In Safe Mode F8 the same happens insofar as I get the dialogue box for
FilterKeys, even though this has now been turned off, but the behaviour is
even stranger.

In some respects it is as if I'm selecting files with Shift held down, in
some respects it isn't - it needs to be seen to be believed.

I didn't know that MS had updated their contacts page for the UK. A few
months ago you could go round in circles and not find a way of E-mailing -
or similar - MS. I've reported this via
https://support.microsoft.com/contactus/emailcontact.aspx?scid=sw;en;1348&ws=support



--
Duncan
"Humour ... is one man shouting gibberish in the face of authority, and
proving by fabricated insanity that nothing could be as mad as what passes
for ordinary living."
(Terence 'Spike' Milligan K.B.E., 1918-2002)
www.autodesk.co.uk/inventorjobs
http://support.microsoft.com/default.aspx/kb/555375

 

[Duncan Anderson]

As noted pressing the left shift cancels the effect.

It didn't with me




--
Duncan
"Humour ... is one man shouting gibberish in the face of authority, and
proving by fabricated insanity that nothing could be as mad as what passes
for ordinary living."
(Terence 'Spike' Milligan K.B.E., 1918-2002)
www.autodesk.co.uk/inventorjobs
http://support.microsoft.com/default.aspx/kb/555375