Stephen Lebans ReportToPDF, Please Help...

[Gina Whipp]

Hi All,

I use this in an application.... great tool.

My issue is on everyone elses machine (5 in total) it works as predicted.
But on 1 machine it outputs 100+ pages to convert to .pdf, so I just have
the user cancel it. The queries are fine (I checked) and as I said works on
the other 4 machines no problem. Can anyone steer me in the right
direction?

Access 2003 front-end/back-end set-up.

Thanks,
Gina Whipp

"I feel I have been denied critical, need to know, information!" - Tremors
II

 

[Stephen Lebans]

First I would try to isolate the issue to determine whether it is a Snapshot
or a PDF issue.
Have the user on the problem machine manually export the Report to Snapshot
format. Is it a 100+ pages?

FInally, the default or specific printer driver for this report could be the
issue. Have the user change to a generic Laserjet Driver and see if this
resolves the issue. I'll guess they have a PDF Printer Driver or the
Microsoft Office Image writer as their default printer driver.

--

HTH
Stephen Lebans
http://www.lebans.com
Access Code, Tips and Tricks
Please respond only to the newsgroups so everyone can benefit.

 

[Gina Whipp]

Thanks Stephen, I will have them give yoour suggestions a try in the
morning.