startup

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

My daughter has a Dell computer with Windows XP. When she turns the computer
on, it comes up with a black screen, and says there is a keyboard failure and
then asks for a password. Pressing any of the F keys has no effect, or the
control key to try to get into safe mode It allows one try at the password,
even though it says 7 tries or more, then it says shutting down and nothing
else happens I don't know much about the system because we can't get past
this screen.
 
Hi

Have you tried another keyboard on the system? If so, do you have the same
problem? Have you tried the problematic keyboard on another system? If so
does the problem still exist?
 
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