Check the contents of the "boot.ini" file located in the root of C:\
Use Notepad to open the file.
A typical entry would be:
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
Professional" /noexecute=optin /fastdetect
If there is more than one line with \WINDOWS=".........." in the boot.ini
file then one of them is bad.
Don't delete anything from this file just yet.
First make note of the two boot names
Example: "Microsoft Windows XP Professional"
If one is named slightly different write this down and then close the file.
Have her reboot the computer and select each option (name) to see if
one or both names/entries displayed boot to Windows.
If one works and the other does not, write the name of the entry
that does not boot to Windows down on paper. Next after booting
to Windows again open the boot.ini file and deleted the line beneath
in my sample shown below that does not boot to Windows.
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
Professional" /noexecute=optin /fastdetect
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Professional 2"
/noexecute=optin /fastdetect
Again note that this assumes that one boot option fails, if both
boot options work then let me know. But I'll bet than during the
Windows install process you or her pressed the "Boot from CD"
option more than once while Windows was installing.
--
JS
http://www.pagestart.com
worldly said:
Thank you JS. I had the user do this and she did get the pop-up box asking
to
remove the invalid path. She selected apply and closed the Config window
but
when it rebooted the text window came up again asking which OS to start
up.
Any ideas?