Starting Word 2007

[Guest]

Help!!!

I installed Office 2007 about a month ago. I started to have a problem when
Windows did the automatic update because of old HP scanner driver components
that I couldn't get rid of when I uninstalled it. I restored the system to
before the Windows update and now everytime I try to start Word 2007 Windows
Installer starts up. Word will start eventually when Installer finishes
doing whatever it's doing. I have no problem starting Excel 2007. How can I
keep Windows Installer from starting when I try to start Word 2007?

Thanking you in advance for your help!
MS

 

[Cindy M.]

Hi =?Utf-8?B?TVMgYXQgQ09SRQ==?=,

I installed Office 2007 about a month ago. I started to have a problem when
Windows did the automatic update because of old HP scanner driver components
that I couldn't get rid of when I uninstalled it. I restored the system to
before the Windows update and now everytime I try to start Word 2007 Windows
Installer starts up. Word will start eventually when Installer finishes
doing whatever it's doing. I have no problem starting Excel 2007. How can I
keep Windows Installer from starting when I try to start Word 2007?

Have you tried running "Diagnose" from "Start button"/Word Options/Resources?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

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