start menu missing

[Guest]

I first had a failure on my internet connection with charter cable.
Charter's automatic repair attempted a fix. Computer hung up.

After reboot start menu, icons, and taskbar are missing.

Tried a clean boot with no success.

This occurs on both log in accounts and in safe mode.

I have read posts that talk about Kelly's Korner, but I cannot get it to
load from the jump drive

 

[NewScience]

This is the Kelly's Korner Restore Start Menu and Taskbar fix:

CUT AND PASTE INTO .reg FILE
---------------------------------------------

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Shell"="Explorer.exe"

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamsMRU]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSetTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktop"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"ClassicShell"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer
Bars\{32683183-48a0-441b-a342-7c2a440a9478}]
@="Media Band"
"BarSize"=-


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoBandCustomize"=dword:00000000
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"NoSaveSettings"=dword:00000000
"NoSetTaskbar"=dword:00000000
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"**del.NoMovingBands"=" "

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"**del.NoSaveSettings"=" "


--------------------------------------------------------

Save File off, and right-click on the name ... Chose Merge.
This changes the Current User only.

Check the top mod first (HKEY_LOCAL_MACHINE\..... since failure is occurring
for all users.

 

[Guest]

I have since been able to load the
xp_taskbar_desktop_fixall from Kelly's Korner and this has not resolved the
problem.

Where can I find the .reg file?

This is the Kelly's Korner Restore Start Menu and Taskbar fix:

CUT AND PASTE INTO .reg FILE
---------------------------------------------

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Shell"="Explorer.exe"

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamsMRU]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSetTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktop"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"ClassicShell"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer
Bars\{32683183-48a0-441b-a342-7c2a440a9478}]
@="Media Band"
"BarSize"=-


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoBandCustomize"=dword:00000000
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"NoSaveSettings"=dword:00000000
"NoSetTaskbar"=dword:00000000
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"**del.NoMovingBands"=" "

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"**del.NoSaveSettings"=" "


--------------------------------------------------------

Save File off, and right-click on the name ... Chose Merge.
This changes the Current User only.

Check the top mod first (HKEY_LOCAL_MACHINE\..... since failure is occurring
for all users.

I first had a failure on my internet connection with charter cable.
Charter's automatic repair attempted a fix. Computer hung up.

After reboot start menu, icons, and taskbar are missing.

Tried a clean boot with no success.

This occurs on both log in accounts and in safe mode.

I have read posts that talk about Kelly's Korner, but I cannot get it to
load from the jump drive

 

[Gerry Cornell]

Dale

What spyware checks have you run?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

I have also been able to try the nodesktop.reg from Kelly's Korner with no
success. Worth noting --- If I "End Process" on one of the svchost.exe
programs --usually the second from the bottom (3 are running) the icons
reappear without the taskbar or start menu. I then have between 0-3 minutes
before system failure--usually a NTAuthority/System failure.

Also note that every time the machine tries to shutdown I get an error on
explorer.exe and must end task. This still doesn't shut down the computer
and the computer must be unplugged and restarted.

I have since been able to load the
xp_taskbar_desktop_fixall from Kelly's Korner and this has not resolved the
problem.

Where can I find the .reg file?

This is the Kelly's Korner Restore Start Menu and Taskbar fix:

CUT AND PASTE INTO .reg FILE
---------------------------------------------

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Shell"="Explorer.exe"

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamsMRU]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSetTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktop"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"ClassicShell"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer
Bars\{32683183-48a0-441b-a342-7c2a440a9478}]
@="Media Band"
"BarSize"=-


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoBandCustomize"=dword:00000000
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"NoSaveSettings"=dword:00000000
"NoSetTaskbar"=dword:00000000
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"**del.NoMovingBands"=" "

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"**del.NoSaveSettings"=" "


--------------------------------------------------------

Save File off, and right-click on the name ... Chose Merge.
This changes the Current User only.

Check the top mod first (HKEY_LOCAL_MACHINE\..... since failure is occurring
for all users.

I first had a failure on my internet connection with charter cable.
Charter's automatic repair attempted a fix. Computer hung up.

After reboot start menu, icons, and taskbar are missing.

Tried a clean boot with no success.

This occurs on both log in accounts and in safe mode.

I have read posts that talk about Kelly's Korner, but I cannot get it to
load from the jump drive

 

[Guest]

have not tried any spyware checks....I do have McAffee, but occasionally it
turns off the virus scan and I must enable manually. My wife was using the
computer right before the problem occurred and I do not know if the virus
protection was enabled when she was on the internet.

Shortly thereafter the internet connection was lost and I could not restore.
Thats when I tried the Charter Cable Automatic Help which tried to load a
known previously good setup. It then hung up and I have not had a successful
boot again.

Could spyware be causing the lockup and how might I find it....

 

[Gerry Cornell]

Dale

Run your anti virus software in safe mode ensuring that it is with current
definitions.

Spyware causes many problems. If not installed download and run Adaware
and / or update Reference file
http://www.lavasoftusa.com/products/ad-aware_se_personal.php

There will also be Error Reports in Event Viewer. Please post copies.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

All I get in safe mode is a blank black screen w/ system pak 2 on top.

 

[Gerry Cornell]

Dale

Can you access a Dos Prompt and type eventvwr.msc to access Event Viewer?

Do you have a Windows XP CD?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

I went to the Regedit from the Run command and found that the Bar Size did
not exist in the folder below
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer
Bars\{32683183-48a0-441b-a342-7c2a440a9478}]
@="Media Band"
"BarSize"=-

Does this need to be added? If so, how should it be added?

I have since been able to load the
xp_taskbar_desktop_fixall from Kelly's Korner and this has not resolved the
problem.

Where can I find the .reg file?

This is the Kelly's Korner Restore Start Menu and Taskbar fix:

CUT AND PASTE INTO .reg FILE
---------------------------------------------

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Shell"="Explorer.exe"

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamsMRU]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSetTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktop"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"ClassicShell"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer
Bars\{32683183-48a0-441b-a342-7c2a440a9478}]
@="Media Band"
"BarSize"=-


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoBandCustomize"=dword:00000000
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"NoSaveSettings"=dword:00000000
"NoSetTaskbar"=dword:00000000
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"**del.NoMovingBands"=" "

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"**del.NoSaveSettings"=" "


--------------------------------------------------------

Save File off, and right-click on the name ... Chose Merge.
This changes the Current User only.

Check the top mod first (HKEY_LOCAL_MACHINE\..... since failure is occurring
for all users.

I first had a failure on my internet connection with charter cable.
Charter's automatic repair attempted a fix. Computer hung up.

After reboot start menu, icons, and taskbar are missing.

Tried a clean boot with no success.

This occurs on both log in accounts and in safe mode.

I have read posts that talk about Kelly's Korner, but I cannot get it to
load from the jump drive

 

[Guest]

I can access cmd from the run menu when i type eventvwr.msc nothing happens
when I type it into the Run a wscript shows up on "Processes" within task
manager, but I have nothing to work with
I have the CD in my files....

 

[Gerry Cornell]

Dale

FWIW mine doesn't have a bar size. It only has a single
line -Default, REG_SZ, Media Band.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

I went to the Regedit from the Run command and found that the Bar Size did
not exist in the folder below
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer
Bars\{32683183-48a0-441b-a342-7c2a440a9478}]
@="Media Band"
"BarSize"=-

Does this need to be added? If so, how should it be added?

I have since been able to load the
xp_taskbar_desktop_fixall from Kelly's Korner and this has not resolved
the
problem.

Where can I find the .reg file?

This is the Kelly's Korner Restore Start Menu and Taskbar fix:

CUT AND PASTE INTO .reg FILE
---------------------------------------------

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon]
"Shell"="Explorer.exe"

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamsMRU]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSetTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktop"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"ClassicShell"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer
Bars\{32683183-48a0-441b-a342-7c2a440a9478}]
@="Media Band"
"BarSize"=-


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoBandCustomize"=dword:00000000
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"NoSaveSettings"=dword:00000000
"NoSetTaskbar"=dword:00000000
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group
Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"**del.NoMovingBands"=" "

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group
Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group
Policy
Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"**del.NoSaveSettings"=" "


--------------------------------------------------------

Save File off, and right-click on the name ... Chose Merge.
This changes the Current User only.

Check the top mod first (HKEY_LOCAL_MACHINE\..... since failure is
occurring
for all users.

I first had a failure on my internet connection with charter cable.
Charter's automatic repair attempted a fix. Computer hung up.

After reboot start menu, icons, and taskbar are missing.

Tried a clean boot with no success.

This occurs on both log in accounts and in safe mode.

I have read posts that talk about Kelly's Korner, but I cannot get it
to
load from the jump drive

 

[Gerry Cornell]

Dale

You might try a Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~