Hi Thomas
I uninstalled WeatherBug yesterday and now I can't get
into some websites. As a matter of fact, I tried to
print out some instructions on this site, and it wouldn't
let me. Keep getting the infamous Error messges.
Probably was that MySearch thing that was hanging up the
uninstall (which I figured a way to get rid of -
supposedly)....
Anyway, I've run Spybot and AdAware, also Hijack this
(but I don't really understand it), WinsockFix, and I
don't know what all else. Am at my wits end. What do I
do now? Download the Weather bug again? UGH Please
help!
First off: What version of windows are you running? Did you run an updated
anti-virus? Did you update both SpyBot and AdAware before running them, and
run them in Safe Model? Did you post your HiJackThis log to the appropriate
forums for evaluation and and correction recommendations by the experts
there?
It is possible you have still have malware, spyware or parasites on your
system that can cause this problem. I addition to running your updated
anti-virus program, I suggest that you do the following to be sure none of
these are still present on your system:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.
HOW TO: Reconfigure Ad-aware for a Full Scan
http://forum.aumha.org/viewtopic.php?t=5877
Follows the instructions for the HiJackThis log carefully. Please *Do Not*
post your log to this newsgroup, but, to the forums as instructed for the
experts to evaluate for you.
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.
Also, get a copy of WINSOCKFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
HOW TO Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
HOW TO Enable Hidden Files
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339
If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.
Hope this helps
Jan
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