Spyware and Viruses.

[JAX]

Hi David,

I'm sure the OP's intentions were good, but I fear the effort was for
naught. Most people come to the newsgroups and just start typing out what
they wish a solution for. They have probably made no effort to research the
problem, they just come here for a quick answer. That means they will not
scroll down, or up, as the case may be, to even see the would be FAQ's that
were offered by the OP.

FWIW, JAX

 

[Mike]

Many users just need reassurance that what they are about to do is right..
some come here after they have attempted correction of problems, failing
miserably.. whatever the reason for logging in to a newsgroup, the main
thing here is that they are not ALONE.. posts appear every day that would
indicate many have problems which may make some feel that MS is not
specifically targeting any one individual.. that is a good thing

FAQ's don't cover ALL problems, and often don't cover the topics that seem
to be applicable at the time.. computer users, especially the new ones, want
and need individual attention.. most of all they need the reassurance that
an FAQ just can't do.. long live the newsgroups and all of the people that
repeat answers time and time again..

 

[JAX]

Hi Mike,

It would be nice if somehow a FAQ"s post could be permanently pinned to the
top line of the news reader page for each newsgroup, but I'm sure this is
not a new idea. I would venture, the vast majority of first time posters get
to the various NG's via the Help and Support button on their start menu.
That would be a great place for a link to a FAQ"a web page for each group. I
would think, MS would consider that as both a service to customers and a way
to cut down traffic in the news servers. Yes, there is a FAQ"s in Help and
Support, but it is very limited and generalized, and does not get updated
that often.

Unfortunately, too many posters use subject lines that make it almost
impossible to simply scroll through the news page and find where the
question has already been answered. How many times have you seen subjects
like, help!, XP, I got big problems, etc. It would be great to see
instructions on how to make a good post added to the Help and Support
window. A person can, of course, maneuver through and find information on
how to post, but if they have developed to that skill level, they probably
would be able to find the answer to their question via the web.

FWIW, JAX

 

[Mike]

RE. XP FRIDE ME PUTER

I nota fule Ikanpost wiv da bestof dem an I no wot i doin wiv da puter so
kipe ur nos owt well i got prolbum wiv xp cos it shit an it ur folt cos
ur ms lakky an linux beter 2

All good 7th grade or lower, eh..

If you were to note down all of the problems that appear here, the FAQ would
be huge.. and if anything was missed out of the FAQ, we would all get to
hear about it.. your last statement summed up best where you implied that if
people knew how to post properly, had some idea of what was wrong, and knew
how to put the problem into words that are cohesive and make sense, they
would indeed have the ability to go fix it themselves.. not so good because
the MVP's and the rest of us that help in here would all end up watching
re-runs on TV..

You may also have noted that people challenged on the quality of their post
always become defensive, and start claiming to not know English too bien,
and its ok pour toi, mais ich nicht eine inglese, kan ich haben un cafe con
leche s'il zu favor, and then you hear about how school was up hill both
ways, and mama couldn't afford a pen for them..

Ciao..

Mike

PS.. gonna wear the spellchecker out with this one..

 

[It's Only me]

: Hi
:
: PCs have to be purchased to be able to use software. So why not at
: the point-of-sale offer a service to the buyer to run through the
: rudimentaries of Security of the PC?

Because "NONE" of the so called salespersons know what they are selling never mind understand the rudiments of spyware, adware and firewalls. At least 90% of all computer sales personnel are just plain DUMB.

I can't see why that can't be
: achieved. If all users had used WU and/or had enabled a Firewall,
: where would Sasser have gone?

It can't be achieved because the stores who hire these people don't want to pay wages for "skilled" salespersons. They hire the kids just out of school who know absolutely zilch about the items they are selling or about "customer service".