Hi Betroo,
Good catch. I'll switch my recommendation to another program now:
1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, etc. using:
http://www.sysinternals.com/ntw2k/freeware/autoruns.shtml
* To disable an auto-start entry uncheck its check box.
Since safe mode loads only the basic drivers, perhaps your a device
driver including the Video driver could be causing the issue:
http://mvps.org/nibblesnbits/drivers.html
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Assisted Support:
http://support.microsoft.com/select/?target=assistance
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| Hi Jimmy S.,
| Thanks for sticking with me on this.
| I took your suggestions. The first one included an outdated link, but I
| downloaded a program "Startup Faster! 2004" which has the disable startup
| program feature. I disabled each program and tried running Spider with no
| luck.
|
| Then I ran the online virus scan you referred to. No viruses were found.
| Then I downloaded and ran Spybot which found about 50 Ad cookies and one
| other called "DSO Exploit" which changes the registry. It is described as a
| security hole in IE. I also ran the immunization feature with Spybot and it
| blocked all problems.
|
| So I uninstalled Spider, shut down, rebooted, ran Spybot to stop "DSO
| Exploit" again, then installed Spider. Still the error message.
|
| I think I'm running smoother, better protected, but can't play Spider except
| in Safe Mode. Any other thoughts will be appreciated. Thanks!
|
| "Jimmy S." wrote:
|
| > Hi Betroo,
| >
| > If you started your computer in Safe Mode, and used the same
| > account, that would indicate that something running on the system
| > is causing a conflict.
| >
| > 1. Temporarily disable Startup
| > programs one at a time, starting with Firewall, Antivirus, and ad
| > blockers using:
http://new.jtsoft2001.com/windows/startup.php
| >
| > You can lookup what a program does before you disable it here:
| >
http://www.sysinfo.org/startuplist.php
| >
| > 2. Run a virus scan at:
http://housecall.antivirus.com Afterwards
| > Download & Run Spybot from:
http://security.kolla.de to find any
| > Trojans, Adware, or Spyware which could clog up your system.
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S.
http://mvp.support.microsoft.com
| >
| > Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
| > MS Assisted Support:
http://support.microsoft.com/select/?target=assistance
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| > > Jimmy S.,
| > > I do not have Norton, but I recently installed Avast, a freeware antivirus
| > > program. After reading your post, I did try disabling it and running Spider,
| > > but I got the same error message.
| > >
| > > I wonder if there is a registry or system file that is not changed when I
| > > remove and reinstall the program and keeps the error?
| > >
| > > Thanks again for your time and thoughts on this!
| > >
| > > "Jimmy S." wrote:
| > >
| > >> Hi Betroo,
| > >>
| > >> Do you have Norton's software installed? If so, disable it (while offline)
| > >> and see if you can launch the game. If you can, we'll reinstall Norton's.
| > >>
| > >> --
| > >> Cheers, Windows XP MVP Shell / User
| > >> Jimmy S.
http://mvp.support.microsoft.com
| > >>
| > >> Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > >> Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
| > >> MS Assisted Support:
http://support.microsoft.com/select/?target=assistance
| > >> My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > >> _________________________________________________________
| > >>
| > >> | Hi Jimmy S,
| > >> | Thanks for the idea and sorry for the delay in responding. I tried safe
| > >> | mode and Spider worked in it. I played a card and saved the game. When the
| > >> | message asked "Do you want to save over your last saved game" I clicked
| > >> | "Yes." Then shut down, rebooted, and tried playing in normal mode. But I
| > >> | get the same error message.
| > >> |
| > >> | I would appreciate any other suggestions. I usually play this while other
| > >> | apps are chugging away, so it would be nice not to be restricted to safe mode
| > >> | playing. Thanks again!
| > >> |
| > >> | "Jimmy S." wrote:
| > >> |
| > >> | > Hi Betroo,
| > >> | >
| > >> | > Can you launch Spider Solitaire if you startup in Safe Mode?
| > >> | >
| > >> | > 1. Startup your system in SAFE MODE by pressing F8 repeatedly
| > >> | > while your system is booting up after you've shut down your system
| > >> | >
| > >> | > 2. Make sure you're using one of your Administrator's accounts.
| > >> | >
| > >> | > --
| > >> | > Cheers, Windows XP MVP Shell / User
| > >> | > Jimmy S.
http://mvp.support.microsoft.com
| > >> | >
| > >> | > Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > >> | > Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
| > >> | > MS Assisted Support:
http://support.microsoft.com/select/?target=assistance
| > >> | > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > >> | > _________________________________________________________
| > >> | >
| > >> | > >I get an error message when I try to play Spider Solitaire that came with XP.
| > >> | > > My computer crashed while doing too many things, including Spider, and when
| > >> | > > I restarted the game had the error message which perisists. I tried removing
| > >> | > > and reinstalling the game through control panel and also with the OEM full XP
| > >> | > > disc I installed the OS with. I also tried using a system restore point
| > >> | > > several days before the crash. I still get the "Serious Problem" message
| > >> | > > (which I did actually send to Microsoft via the error message box). There
| > >> | > > must be a corrupted file associated with Spider.exe (which I tried removing
| > >> | > > in Windows/System32 directory and reinstalling with the XP disc). Finally,
| > >> | > > the error report says it will send the file
| > >> | > > C:\DOCUME~1\Owner\LOCALS~1\Temp\5f5c_appcompat.txt to Microsoft when
| > >> | > > reporting the problem. Any ideas or suggestions will be greatly appreciated.
| > >> | > > Thank You.
| > >> | >
| > >> | >
| > >> | >
| > >>
| > >>
| > >>
| >
| >
| >
