sp3 failure

M

mmaphq

Installed sp3 today & got the msg about entry point apsinitialize in
wlanapi.dll. Then the system hung when zone alarm wanted an allow on a
changed program.
I did leave zone alarm on while sp3 was installing. Anyone got anyother
ideas? TIA
 
L

Leonard Grey

You need to disable antivirus software before installing a service pack.
You may need to uninstall it altogether. You should read through the
Zone Alarm user forums for help.

"Steps to take before you install Windows XP Service Pack 3"
http://support.microsoft.com/kb/950717
 
P

peter

I had to uninstall ZA before installing SP3 for it to work properly...then I
reinstalled ZA

pk
 
M

mmaphq

I did a right click on za tray icon & then clicked on the 'shut down the za
security suite'. I believe it shut down because windows soon came up with a
security problem of no firewall. The install of sp3 still failed exactly the
same way. Did you try the shut down ...? TIA

I had to uninstall ZA before installing SP3 for it to work properly...then I
reinstalled ZA

pk
 
M

mmaphq

Ok followed ur suggestions & uninstalled zone alarm, installed sp3 &
installed zass. Still get the msg about the entry point apsinitialize but
system seems to running fine. Will have to research the entry point
problem. Thanks.

Installed sp3 today & got the msg about entry point apsinitialize in
wlanapi.dll. Then the system hung when zone alarm wanted an allow on a
changed program.
I did leave zone alarm on while sp3 was installing. Anyone got anyother
ideas? TIA
 

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