SP3 failed when installing

J

J Tinsby

Seemed to take forever for it to get going but it finally got to where
it says something like "checking registry" ot "modifying registry" at
that point it stopped and gave me an abort install message.

I was left with no choice but to uninstall the bleeding thing...THAT
left me with a message saying XP has been modified but not completely
and may not work properly. Thank you MS.. you dolts.

The machine then rebooted on its own and gave me a blue screen saying
it couldn't find a file... but then it did and it loaded after a long
pause. It's working now but I am afraid to shut it off, I'm backing up
the files I didn't have backed up prior to this fiasco. I don't even
know if I shut the machine off it will restart.

I can get to the restore point but I don't know if that will take out
all the changes SP3 made.

What to do now?

Thanks,

J T
 
R

RJK

SP3 can be uninstalled from "Add/Remove Programs" in Control Panel but, I
wouldn't bother putting it in if I were you.
Machines won't resume from hibernation, (which I occasionally use during the
day). I've disabled hibernation in my 3 PC's (2xAMD and 1 Intel), and as
long as no other faults appear I'll wait for an SP3 update to fix it !!

regards, Richard
 
P

PA Bear [MS MVP]

I was left with no choice but to uninstall the bleeding thing...THAT
left me with a message saying XP has been modified but not completely
and may not work properly. Thank you MS.. you dolts.

Absent the complete error message:

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Error message when you try to install WinXP SP3: "Access is denied" or
"Service Pack installation did not complete"
http://support.microsoft.com/kb/949377

WinXP SP3 installation fails with an error message, and the following error
is logged in the service pack installation log: "8007F0F4 -
STATUS_PREREQUISITE_FAILED"
http://support.microsoft.com/kb/949388

Error messages when you try to install Windows XP Service Pack 3: "Service
Pack 3 installation did not complete" and "An internal error occurred":
http://support.microsoft.com/kb/949384
=============================
WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717
=============================
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

.. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

.. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

.. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

.. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

.. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
 
J

J Tinsby

Thank you PaBear,

I was able to get the machine sorted out and removed SP3 as best I
could using the system restore point I made. I'll wait until SP3 is
more refined and THEN try to install it. Thank heavens my machine runs
fine again!

The ERROR message I got is referenced correctly in the 949377 KB
article, it was a registry error when it failed I was going to make
the script file and run it again.... but I thought " no way" it's too
dicey right now, there may be updates to the update!

Thanks again!

J T
 
Q

Quaoar

PA Bear [MS MVP] wrote:

OK, so Microsoft says, "exit all open programs, and restart."

Does this actually make any sense at all? Restarting after exiting all
open programs simply puts the computer into the state that it was in
prior to the restart. What part of this incredibly arcane statement do
I not understand.

Q
 
C

Colin Barnhorst

MS assumes that folks have the common sense to take the statement as "close
applications" in the generally used sense of the term.

If the user wants to shut down all third-party applications AND services
then the easiest way is to perform a clean boot of Windows and then install
SP3. This is usually not necessary but if a problem appears it is a good
way to work around it or troubleshoot it. At a minimum the user should
close any third-party programs that employ a real-time scanner. MS has
taken into account their own software so those don't usually present a
problem.
 
P

PA Bear [MS MVP]

YW & thanks for your feedback.

J said:
Thank you PaBear,

I was able to get the machine sorted out and removed SP3 as best I
could using the system restore point I made. I'll wait until SP3 is
more refined and THEN try to install it. Thank heavens my machine runs
fine again!

The ERROR message I got is referenced correctly in the 949377 KB
article, it was a registry error when it failed I was going to make
the script file and run it again.... but I thought " no way" it's too
dicey right now, there may be updates to the update!

Thanks again!

J T
 
M

microman

Hi, I hope you're all still following this topic. After reading Microsoft's
advisory articles about installing SP3 for WinXP, I performed the evil deed
the other evening, from the Windows Update website. Now, although I don't do
Windows updates automatically, I do nevertheless keep my machine up to date
with manual downloads and the WU website seemed to suggest that, after
analysing my machine, there'd be very little difference between my current
state and SP3. But, for completeness, I decided to update with SP3. The
result was a success but in the process it's bumped up the used portion of my
WinXP partition by about 2 - 2.5GB, leaving me with only 3GB of spare
capacity now left on that partition. What I'd like to know from any of you
SP3 gurus is whether that should have resulted and, if so, what is all that
extra data? Does SP3 actually install a complete compressed copy of the
pre-SP3 operating system and programs, as well as modifying the current
partition contents?

I've checked all this out in Disk Management. I've also now run a defrag on
the partition, though it didn't really need it. In the process, I could see
graphically that my WinXP partition has a huge wadge of (green) unmoveable
files. Since this is the boot partition, I've presumed those files to be the
partition table, etc - but 2GB-worth!?

Normal updating each month from WU takes no more than a minute or so on my
machine but, with SP3, the downloading and installing of SP3 took a whole 30
mins! And during that time, my hard disk was going crazy, shifting stuff
around. Considering that the SP3 file itself is supposed to be a mere 70MB,
why on earth did it take so long to install? I'm beginning to wonder whether
I should have temporarily disabled both Windows Defender and my third-party
software firewall, as well as my antivirus client. I'd turned off the latter
but Defender and the firewall were still active, and afterwards I noticed
that firewall entries like Windows Installer had been left disabled by me.
But Microsoft's advisory notes had not said to disable any firewall, so I
hadn't.

So, like I say, despite WU taking about 10 mins alone to 'prepare' the
download and despite the download and installing being incredibly slow, it
did complete without a hitch, in my case.

Since then, I've checked that the General tab of System is saying the right
thing and that the service pack in Windows Explorer and in Add/Remove
Programs looks okay, and it is. Also, my machine (Intel single-core CPU,
incidentally) appears to be running okay. Oh, and I had IE7 before, and that
doesn't seem to have been a problem.

But the only problem I have is that adding SP3 has apparently bumped up the
used portion of the partition from about 6GB to nearly 8.5GB, and it's only a
12GB partition I'm using! I really want to find out, if I can, what that huge
new block of data is. If it's something to do with uninstalling SP3 or
perhaps something concerning Last Known Good Configuration, then maybe I'll
leave things as they are. Otherwise, I'm inclined to use my partition
ghosting application and restore to my previous SP2 partition.

Incidentally, I see that someone in this discussion group has given a link
to the group that's currently talking about WinXP and SP3 specifically, over
in the Tech Net discussion group. When I try to sign in there, it seems to
want me to regsiter completely afresh. Why? I thought the whole idea of
Windows Live ID was that you could use your signing in details anywhere!
 

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