sp2 stopping my scanner

  • Thread starter Thread starter JEREMY KELL
  • Start date Start date
J

JEREMY KELL

Since installing SP2 my Packard Bell Diamond 1200 plus scanner isnt
recognised.

I get told the computer cannot detect any scanner.

I've uninstalled scanner software, reinstalled, updated drivers, downloaded
drivers, all to no avail.

I've checked the scanner out on a friends computer and its fine.

I'm sure there must be an easy answer so please help me with it.

Thankyou.

Jerry
 
JEREMY said:
Since installing SP2 my Packard Bell Diamond 1200 plus scanner isnt
recognised.

I get told the computer cannot detect any scanner.

I've uninstalled scanner software, reinstalled, updated drivers,
downloaded drivers, all to no avail.

I've checked the scanner out on a friends computer and its fine.

I'm sure there must be an easy answer so please help me with it.

Thankyou.

Jerry

Try removing *all* scanner references from Device Manager; select View
Hidden Devices. Uninstall all of them - some in Scanners and Cameras,
some in USB section. Then reboot. Try connecting the scanner after the
reboot and see if it is found.

Q
 
I have the same problem with 2 scanners usb (2 diferent pcs). Medion scanner
and Canon scanner.
SP2 stop all and not found. In December run both well but now....
Hate sp2
 
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