SP2 Installation

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Guest

I get an error telling me that my version of XP Prof is no longer secure...I
need to upgrade to SP2. When I go to the Microsoft update site, I am told
that I am currently running SP2. I then try to upgrade to IE 7.0 and am told
taht I need to download SP2.

I downloaded SP2 and tried to install it. About half the way through the
installation process I was told "access denied" and the computer rolled back
out of the installation process.

Any Ideas?
 
[email protected] said:
I get an error telling me that my version of XP Prof is no longer
secure...I
need to upgrade to SP2. When I go to the Microsoft update site, I am told
that I am currently running SP2. I then try to upgrade to IE 7.0 and am
told
taht I need to download SP2.

I downloaded SP2 and tried to install it. About half the way through the
installation process I was told "access denied" and the computer rolled
back
out of the installation process.

Any Ideas?
Click to expand...

It might be a security program blocking the Registry change it needs to
make. A few, but not all, of the programs now doing this are:
Ad-aware's Ad-Watch
IBM Access Connections
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled. Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking and try the install.
 
[email protected] said:
Frank:

Thanks however even in the safe mode teh SP2 installation failed.
Click to expand...


Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
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