SP2 Causing Errors..

[Richard Morey]

Good Morning --

I have installed XP SP2 on several machines in our office. Two of the
machines are members of a Windows 2000 domain while the others are members
of a Win NT 4 domain. On the two machines on the Windows 2000 domain I am
now seeing the follow error message in the event log:

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 80070005 from line 44 of
d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.


This is causing Norton AV to not function as well as the Windows Update to
be unable to run, and many other errors. This has also caused an error on
one machine that made our payroll software from ADP unable to function. I
uninstalled SP2 from that machine and the above error message went away and
the payroll software functions.

Please help!

Rich

 

[Carey Frisch [MVP]]

Welcome to "Microsoft Windows XP Service Pack 2 (SP2) Chat".
You can get no charge Windows XP SP2 support here:
http://support.microsoft.com/default.aspx?pr=Wxpsp2chat

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

------------------------------------------------------------------------------

:

| Good Morning --
|
| I have installed XP SP2 on several machines in our office. Two of the
| machines are members of a Windows 2000 domain while the others are members
| of a Win NT 4 domain. On the two machines on the Windows 2000 domain I am
| now seeing the follow error message in the event log:
|
| The COM+ Event System detected a bad return code during its internal
| processing. HRESULT was 80070005 from line 44 of
| d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
| Microsoft Product Support Services to report this error.
|
|
| This is causing Norton AV to not function as well as the Windows Update to
| be unable to run, and many other errors. This has also caused an error on
| one machine that made our payroll software from ADP unable to function. I
| uninstalled SP2 from that machine and the above error message went away and
| the payroll software functions.
|
| Please help!
|
| Rich

 

[J.McIvor]

That site doesnt work.

Chat is unavailable at this time. Please try starting your chat session
again later.

Most likely because:
A. The site doesnt work
or
B. It is affected by my issue (Cannot download any files on most ports since
sp2 was installed)

Although for some reason Norton's LiveUpdate runs nicely.
FTP(20) allows no traffic.
HTTP(80) allows no downloads
SSH(22 i think) allows no traffic.
Fresh install of XP Pro w/sp1, SP2 and Norton both installed (norton updated
without the internet, I downloaded the Virus Def's prior to reinstalling
windows) BEFORE connecting to the internet (physically disconnected until
everything was secure.

I've tried resolving this for the past week, reinstalling xp about 5 times
in the course of events among installing other OS's to ensure it was not a
server/ISP issue.

This is not an ISP issue:
A. LindowsOS gets a flawless smoking speed off this machine with perfect
downloads, no halts or lags.
B. Win2K Also gets great speeds.

No firewalls running (Immediately disabled that lame XP firewall, getting
annoyed with the "Your PC is at risk!" popups though...)

I've rebuilt the connection, cleared the ARP cache, used the Repair option
(in case I missed something) on the connection, and still no luck.

Webpages for the most part load fine, but as soon as I try to initiate any
type of file transfer (downloads, ftp, ssh, etc) I'm lucky to get 1% before
the download halts.
This is from any server, any download, not just some game site or something.

ALL FILE TRANSFERS (windows update included)

So how do I go about fixing this one Mr.MVP?

 

[Rich Morey]

Welcome to "Microsoft Windows XP Service Pack 2 (SP2) Chat". You can
get no charge Windows XP SP2 support here:
http://support.microsoft.com/default.aspx?pr=Wxpsp2chat

I chatted with a MS tech on Saturday and he escelated my ticket and I
was supposed to hear from MS within one business day, but I did not
hear from anyone today.. :-(

Any one else have any ideas about a solution for my problem?

Rich

 

[SeaWolf]

I'm scared half to death to load up SP2!

I chatted with a MS tech on Saturday and he escelated my ticket and I
was supposed to hear from MS within one business day, but I did not
hear from anyone today.. :-(

Any one else have any ideas about a solution for my problem?

Rich

 

[Richard Morey]

Welcome to the Microsoft Chat where sometimes you can't actually talk to
someone, and when you do they tell you someone will call and then they
don't..

I chatted with a tech on Saturday regarding my problem, he allegedly
escalated my trouble ticket and promiised someone would call me within one
business day.. It's now 5pm on Tuesday and I have not received any calls..
By my count, today would make TWO business days.

In addition, I tried to chat with someone again today and got the window
that said my approximate wait time would be around 5 minutes.. but I left
the window open and my wait time INCREASED to as much as 8 minutes and
slowly decreased, finally to 35 seconds before getting a screen telling me
the chat was unavailable and to try it another time!!

What the hell??

Rich

 

[Rich Morey]

So I chatted with another tech tonight who did offer me a phone # to
get support for SP2, but who also told me that there was a note in my
trouble ticket stating that no free support was available because the
issue was with the Win 2K domain controller!! HELLO I didn't make any
changes to the domain controller -- I installed XP SP 2!!

I'll have to call tomorrow and report back on what hey tell me..

Rich

 

[Richard Morey]

Hi,

So most of the techs I spoke to at Microsoft were not very helpful and did
not speak english as there first language and I had a very hard time
understanding them. Finally, today, I got a call from someone who was more
helpful. Although he was unable to solve my problem he did point me in a new
direction -- group policy. I have found some info regarding XP SP2 and new
policies "Restrictions for Unauthenticated RPC Clients." However, changing
this setting on one machine did not solve the problem. I also don't know
that I think this is the issue as the problem has only effected machines on
the Windows 2000 domain and this setting can only be changed locally on the
XP Client. If this were the iussue I belive I would be seeing the issue on
all the XP machines with SP2.

I have seen something about RPC Mapper on Windows 2000 Server so I'm going
to look there.

If anyone has any other info, that would be great!

Rich

 

[virtualranger]

80070005 is a permissions error. I had exactly the same errors and
symptoms.

Check local security policy on the XP SP2 machines
(start/run/gpedit.msc). SP2 introduces 2 new settings - 'Impersonate
User After Authentication' and 'Create Global Object'. It maybe that
you have set a domain policy on your server and these are now
propagating to the clients and wiping out the local settings - it
wouldnt have affected them before becasue XP SP1 did not have these
settings.

In gpedit select Local Computer Policy\Computer Config\Windows
Settings\Security Settings\Local Policies\User Rights Assignment. By
default 'Impersonate User After Authentication' should contain
Adminstrators,ASPNET, and SERVICE. 'Create Global Objects' should
contain Adminstrators, INTERACTIVE, and SERVICE. If the above users
are not present then thats almost certainly causing your problems. You
can easily see if the settings are being defined by the server becasue
their icons will be totally different to the all the others. Check your
server's domain policy and see if those settings should be set as a
local policy instead.