SP2 causes system crash

[Guest]

I installed SP2 (luckily with a back-up and a restore point), and it caused
my system to get stuck in this weird loop where after about 2 minutes after
booting up, the blue screen of death would appear and it would restart. I
never got the error codes because the blue screen was only up for about 3
seconds. I got SP2 uninstalled, but have another computer I'm hesitant to
install it on, now. Am I missing something that I should have done BEFORE I
installed?? Does SP2 not jive with certain video cards or other hardware?
Thanks.

 

[Richard G. Harper]

Turn off the "Automatically reboot" option for error handling, then tell us
what the error is.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

 

[Hans-Georg Michna]

I installed SP2 (luckily with a back-up and a restore point), and it caused
my system to get stuck in this weird loop where after about 2 minutes after
booting up, the blue screen of death would appear and it would restart. I
never got the error codes because the blue screen was only up for about 3
seconds. I got SP2 uninstalled, but have another computer I'm hesitant to
install it on, now. Am I missing something that I should have done BEFORE I
installed?? Does SP2 not jive with certain video cards or other hardware?

Please have a look at http://www.michna.com/kb/WxSP2.htm.

Hans-Georg

 

[Matt DuBois [MSFT]]

This sounds like it could be this issue:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;886590

An option you could try would be to use the recovery console, a boot disk
(if your main drive is not NTFS), or a "parallel install" of XP to a
different drive or directory to get booted. Then, track down the tvm.exe,
TvmCore.dll, and TvmBho.dll files mentioned in the article and rename them.
That should allow you to boot normally without the reboot cycle. At that
point, you could run Adaware, SpyBot or other spyware removal software to
finish removing it from your system.