SP-2

F

Fridgeman

Installed SP-2 from Windows Disc. Now getting problems
with system locking up. No reason for lockup that I can
find. No error message, seems to happen at any time
anyplace. Where can I start to look for solutions
Fridgeman
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

First, be sure your antivirus software has the latest definitions and run a
virus scan.

Second, download, install and run Ad Aware:
www.lavasoftusa.com

If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from "Automatically Restart" under System Failure. This will cause
the system to blue screen instead of restarting on errors and the
information on the blue screen may give a clue as to the source of the
issue.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem. If you don't understand the information inside, the
third button down in that dialog box will copy the information,
you can then paste it into a message and post it here and maybe we can
figure out what is going on.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.
 
F

Fridgeman

Thanks for the replies. The SP-2 was loaded from the
Windows SP-2 Disc. Checked through as per your
suggestions. All anti virus, Ad Aware, Spybot S&D, McAfee
Virus Scan, BlackIce Firewall, and Spamfighter are all up
to date and have been checked. Having done all this I
disabled the Windows Firewall and at this time the system
appears to have stabilized and is staying on line. Does
this make sense that the conflict could be the Firewall
programs. If so can I remove the Windows Firewall or
permantly disable it. I have used the Blackice for quite
a while and I have faith in its working.
Fridgeman
 
J

Jim Macklin

Open and read the instructions in the Security Center. If
BlackIce is recognized as a firewall the Windows firewall
should know it (it does for ZoneAlarm) but if not you should
be able to turn the Windows firewall off and check a box to
turn the warnings off.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


message | Thanks for the replies. The SP-2 was loaded from the
| Windows SP-2 Disc. Checked through as per your
| suggestions. All anti virus, Ad Aware, Spybot S&D, McAfee
| Virus Scan, BlackIce Firewall, and Spamfighter are all up
| to date and have been checked. Having done all this I
| disabled the Windows Firewall and at this time the system
| appears to have stabilized and is staying on line. Does
| this make sense that the conflict could be the Firewall
| programs. If so can I remove the Windows Firewall or
| permantly disable it. I have used the Blackice for quite
| a while and I have faith in its working.
| Fridgeman
| >-----Original Message-----
| >
| >First, be sure your antivirus software has the latest
| definitions and run a
| >virus scan.
| >
| >Second, download, install and run Ad Aware:
| >www.lavasoftusa.com
| >
| >If your system is clear of viruses, open Control Panel,
| open System, go to
| >the Advanced tab, click Settings under Startup and
| Recovery, remove the
| >check from "Automatically Restart" under System
| Failure. This will cause
| >the system to blue screen instead of restarting on
| errors and the
| >information on the blue screen may give a clue as to the
| source of the
| >issue.
| >
| >Open Control Panel, open Administrative Tools, open
| Event Viewer, look for
| >errors corresponding to the crash, double click the
| error, the information
| >contained within may give a clue as to the
| >source of the problem. If you don't understand the
| information inside, the
| >third button down in that dialog box will copy the
| information,
| >you can then paste it into a message and post it here
| and maybe we can
| >figure out what is going on.
| >
| >Assuming you have an XP CD and not a recovery CD, place
| the XP CD in the
| >drive, when the setup screen appears, select "Check
| System Compatibility,"
| >the report it generates may point to problem hardware or
| software on your
| >system. If you do not have an XP CD, you can download
| this application
| >known as the Upgrade Advisor from the following site:
| >http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading
| /advisor.asp
| >Note: If you have access to a broadband connection it
| might be best to
| >download using that as this is a rather large download.
| >
| >--
| >Michael Solomon MS-MVP
| >Windows Shell/User
| >Backup is a PC User's Best Friend
| >DTS-L.Org: http://www.dts-l.org/
| >
| in message
| >| >> Installed SP-2 from Windows Disc. Now getting problems
| >> with system locking up. No reason for lockup that I can
| >> find. No error message, seems to happen at any time
| >> anyplace. Where can I start to look for solutions
| >> Fridgeman
| >
| >
| >.
| >
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

It's always possible a second firewall will interfere with another and you
don't need to have two active firewalls. The XP firewall is a part of the
operating system but it doesn't need to be enabled. Having turned it off
which seems to have resolved your problem, there's really nothing further
you need to do.
 

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