SP-2

[bob]

After installing service pack 2 I can't get my control
panel to work anymore. and I can't connect to the internet
anymore.Service provider not available. Something screwed
up in explorer. Is the service pack screwing up all
machines or just mine???

 

[Rock]

After installing service pack 2 I can't get my control
panel to work anymore. and I can't connect to the internet
anymore.Service provider not available. Something screwed
up in explorer. Is the service pack screwing up all
machines or just mine???

For the explorer issue do you have DivX 5.2 installed? That is causing
problems. Remove it or go back to version 5.1.

Here are some helpful links:

Right click causes an error and crashes Explorer.exe after installing
Windows XP SP2
http://www.winxptutor.com/sp2/divxcrash.htm

How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?id=875350

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm

Pre-Install, Install, Tidying Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

Free Technical Support for SP2
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80&sd=GN

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

Using programs and hardware with Service Pack 2 (SP2)
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2swhw

If running Office 2003 make sure you have the latest Service Pack
http://office.microsoft.com/home/default.aspx

Windows XP Service Pack 2 Support Center
http://support.microsoft.com/default.aspx?scid=fh;EN-US;windowsxpsp2

 

[Jim Macklin]

Just yours and a few others. I've done several in the past
day or two and they all went OK, few problems and non that
were caused by SP2 or were hard to fix. Just setting
firewall permissions.
I did defrag and such before installing.

The computers varied from my Intel D845GBVL to two Dell's
(an older 4300 and a new 2400 that was just delivered with
SP1 installed) and a cobbled together machine for a poor
lady in the neighborhood. Had to clean about 500 detections
with SpyBot 1.3 and another 75 that were still detect with
Ad-Aware se. Removal of a bunch of software and games her
kid had installed that she had told him not to install.
Kaza and such, a bunch of game demos and something called
SpyPatrol which said it would alert you to pop-ups and it
was free, as long as you allowed it to feed you two ads
every day. It said it could be removed with ad/remove but
that didn't work. A quick fix for that was MSCONFIG.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


| After installing service pack 2 I can't get my control
| panel to work anymore. and I can't connect to the internet
| anymore.Service provider not available. Something screwed
| up in explorer. Is the service pack screwing up all
| machines or just mine???

 

[Don Taylor]

After installing service pack 2 I can't get my control
panel to work anymore. and I can't connect to the internet
anymore.Service provider not available. Something screwed
up in explorer. Is the service pack screwing up all
machines or just mine???

It sounds like you might be seeing what a number of people
have seen, any thing that uses the Windows Explorer
(Recycling bin, Control Panel, shortcuts to folders,
Windows Explorer, etc) refuses to accept mouse clicks/
keystrokes or it crashes on some mouse clicks and keystrokes.
A substantial number of folks have reported very similar problems,
so similar that I'm guessing we are all seeing the same bug(s).

See if that matches your circumstances.

For some folks if they boot in Safe Mode it will work.
For some folks if they create a new user and switch to
that user it will work.

Neither of those is a real fix for this problem.
Thus far it isn't clear that there is a real solution to this.
Some claim virus and spyware caused it all, certainly didn't
in my case and I haven't seen anyone else confirm it did for them.
Some claim Divx did it but I've never had that installed.

You can escalate this to Microsoft, go to
support.microsoft.com/windowsxpsp2
and try to give them all the details and clues you can.
There is no guarantee their analysis or instructions will
be correct, or even not make it worse, but it might work out.
When I reported this they concluded "some file must be corrupted"
and instructed me to repair windows back to the original install
state and then reinstall SP2 twice, while in safe mode. Before
I did that I found the new-user-switch worked and I sent them
email saying that it seemed a little less likely that some file
was corrupt if it would work for a new user. I asked them if
they still thought that blowing away windows was the first thing
to do. THey haven't replied to that in a number of days now.

If you find any clue about this behavior please post something
with Windows Explorer in the subject, maybe we can stumble on
the key bit to get this problem fixed.