Dear Parker,
Thanks for your update and I'm very glad to hear the issue has been
resolved by yourself. If you have any other questions or concerns in the
future, please feel free to post our newsgroup. You are always welcome.
Thanks & Regards
Amanda Wang [MSFT]
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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From: "Parker" <
[email protected]>
References: <#tCe#
[email protected]>
<
[email protected]>
<
[email protected]>
<R#
[email protected]>
Subject: Re: Sound Icon in taskbar disappeared
Date: Fri, 22 Apr 2005 15:27:25 -0400
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Hello Again,
I have repaired the problem. I had to expand sndvol32.ex_ from the OS cd
to
the c:\windows\system32 folder. I guess it crashed at one point or
another.
But all is well. Again thank you for the support!!
Hello,
My understanding on this issue is that Sound Volume Control icon
disappears
in taskbar. If I have misunderstood, please feel free to let me know.
Based on the description, I think there are some reasons may cause the
problem and I suggest you perform the following steps to isolate the
issue
first:
Step 1: Uncheck the option of Hide inactive icons.
Please right-click taskbar, select Properties, uncheck Hide inactive
icons.
Step 2: Clean Boot to check if the issue is caused by some third party
applications.
1. Click Start, click Run, and then in the Open box, type "MSCONFIG"
(without the quotation marks). Click OK.
2. In the System Configuration Utility (MSConfig) window, click to
select
the Selective Startup button.
3. Click to clear the check mark from the "Load startup items" below
Selective Startup.
4. Click the Services tab, click to check the "Hide All Microsoft
Services"
box, and remove all the check marks from the remained Non-Microsoft
Services. *note that please make sure that you do not uncheck the
Microsoft
services.
5. Click OK to close the MSConfig window. Click Yes when you are asked
to
restart your computer in order to enable the changes.
6. After restarting, please check whether this issue will reoccur.
If this issue does NOT reoccur following the Selective Startup, please
continue these steps to find the exact cause:
1. Click Start, click Run, in the Open box type "MSCONFIG" (without
the
quotation marks), and click OK.
2. In the System Configuration Utility (MSConfig) window, click the
Startup
tab or the Services tab.
3. Add one check mark at a time to the entries under the Startup tab
or
the
Services tab, and then restart each time to see if the additional
entry
reproduces the original problem.
Step 3: Reinstall the drive of the audio in device management and
check
if
there is any yellow excalmatory mark beside the audio devices.
Step 4: Reinstall Audio Compression from Add/Remove programs.
Open the Control Panel, choose Add/Remove programs, select Windows
setup,
then choose Audio Compression from the Multimedia section.
Step 5: If the issue persists, please help me to collect the detailed
error
information when you put a check mark in the option of "Place volume
icon
in the taskbar" in Control Panel-> Sounds and Audio devices. Or you
can
get a screenshot of the error information and directly send to me at
(e-mail address removed) so that I can perform further research on this
issue.
To take a screen shot
---------------------
a. Press the Pr Scrn key once on the keyboard when the error message
appears.
b. Click Start, go to Run, enter MSPAINT in the open dialog box, and
then
Click OK.
c. Use Ctrl + V to paste the screenshot to the canvas.
d. From the File menu, go to Save and save it as a JPG file.
e. Send the JPG file to me as an attachment.
Please take your time in trying the suggestions above and let me know
the
result at your earliest convenience.
If you need any further assistance or have any concerns, please feel
free
to let me know, and I will be glad to help.
Thanks & Regards
Amanda Wang [MSFT]
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
====================================================================
When responding to posts, please "Reply to Group" via your newsreader
so
that others may learn and benefit from your issue.
=====================================================================
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From: "Parker" <
[email protected]>
References: <#tCe#
[email protected]>
<
[email protected]>
Subject: Re: Sound Icon in taskbar disappeared
Date: Thu, 21 Apr 2005 13:31:15 -0400
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Thanks for the quick response,
I had tried your suggestions with no joy. The sound actually is
working
but
the volume control is not is in the taskbar to get to the adjustments
for
all other functions for sound and there is only 1 device in the audio
tab.
Any other thoughts?
Mine did that too - for no reason whatsoever! Go to Control Panel /
Sound,
Speach... / ->Change the Speaker Settings. Just under the volume
control
is
a check box to place the icon in the toolbar. If that doesn't work
go
back
to
the same place and click the Audio tab to change the "Default
device"
to
whatever you are using.