You should be able to change that here: Tools menu > Email accounts >
View/Change existing address books > Click Next > Highlight Outlook Address
Book > Click Change
Hi: I tried the suggestion with no difference. I only see one field for full
name when entering a contact into the address book. Although Ientered last
name follow by first name, sorting is inconsistent making the address book
completely unsatisfactory. I'm using Outlook 2003
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