Sony Digital Camera

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Guest

When I connect my DSC-S70 Sony camera via a USB connection to the computer, turn it on, go to MY Computer and click on the USB icon, Windows freezes up. If I go to My Computer first and then turn on the camera and rapidly click through the folders, I can sometimes get the thumbnails of the pictures on the camera But then I can do nothing with them without Windows freezing. The only way I can unfreeze it is to turn the camera off. HELP
 
Go to your graphics card manufacturer's web site and look around for an updated
driver.
Sony has support
http://www.iq.sony.com/srvs/conversation/externalredirect.asp

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
Ross said:
When I connect my DSC-S70 Sony camera via a USB connection to the computer, turn it
Click to expand...
on, go to MY Computer and click on the USB icon, Windows freezes up. If I go to My
Computer first and then turn on the camera and rapidly click through the folders, I
can sometimes get the thumbnails of the pictures on the camera But then I can do
nothing with them without Windows freezing. The only way I can unfreeze it is to turn
the camera off. HELP
 
Mary Sauer
Sony doesn't help and all drivers are up to date --any other ideas

----- Mary Sauer wrote: ----

Go to your graphics card manufacturer's web site and look around for an update
driver
Sony has suppor
http://www.iq.sony.com/srvs/conversation/externalredirect.as

--
Mary Sauer MS MV
http://office.microsoft.com/clipart
http://www.mvps.org/msauer/getting_started.ht
news://msnews.microsoft.co
Ross said:
When I connect my DSC-S70 Sony camera via a USB connection to the computer, turn i
Click to expand...
on, go to MY Computer and click on the USB icon, Windows freezes up. If I go to M
Computer first and then turn on the camera and rapidly click through the folders,
can sometimes get the thumbnails of the pictures on the camera But then I can d
nothing with them without Windows freezing. The only way I can unfreeze it is to tur
the camera off. HEL
 
Have you installed the service pack?
How to Obtain the Latest Windows XP Service Pack
http://support.microsoft.com/default.aspx?scid=kb;EN-US;322389
Device Manager Hangs After You Remove a USB Camera
http://support.microsoft.com/default.aspx?scid=kb;en-us;319632


--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
Ross said:
When I connect my DSC-S70 Sony camera via a USB connection to the computer, turn it
Click to expand...
on, go to MY Computer and click on the USB icon, Windows freezes up. If I go to My
Computer first and then turn on the camera and rapidly click through the folders, I
can sometimes get the thumbnails of the pictures on the camera But then I can do
nothing with them without Windows freezing. The only way I can unfreeze it is to turn
the camera off. HELP
 
Mary,
First, thanks for trying to help--
I have SP1a installed and " the driver hangs" seems to apply to Windows 2000 not XP. When I read the symptoms it really didn't sound like what I have. Mine hangs up or freezes ( are those terms the same?) when I try to do something with the pictures. copy, print, export or anything.


----- Mary Sauer wrote: ----


Have you installed the service pack
How to Obtain the Latest Windows XP Service Pac
http://support.microsoft.com/default.aspx?scid=kb;EN-US;32238
Device Manager Hangs After You Remove a USB Camer
http://support.microsoft.com/default.aspx?scid=kb;en-us;31963


--
Mary Sauer MS MV
http://office.microsoft.com/clipart
http://www.mvps.org/msauer/getting_started.ht
news://msnews.microsoft.co
Ross said:
When I connect my DSC-S70 Sony camera via a USB connection to the computer, turn i
Click to expand...
on, go to MY Computer and click on the USB icon, Windows freezes up. If I go to M
Computer first and then turn on the camera and rapidly click through the folders,
can sometimes get the thumbnails of the pictures on the camera But then I can d
nothing with them without Windows freezing. The only way I can unfreeze it is to tur
the camera off. HEL
 
This is a Sony answer:
The Sony® digital camera may no longer operate after installing a third-party USB
device driver on the computer. This issue can occur when the USB driver for the
third-party device overwrites some of the files from the Sony® USB driver for the
digital camera. To resolve this issue, uninstall the third-party USB device driver
and then reinstall the Sony® USB driver.
Are you using a memory stick?
Sony Memory Stick Does Not Work After You Format It with Your Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;303011&Product=winxp

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
Ross said:
Mary,
First, thanks for trying to help---
I have SP1a installed and " the driver hangs" seems to apply to Windows 2000 not
Click to expand...
XP. When I read the symptoms it really didn't sound like what I have. Mine hangs up
or freezes ( are those terms the same?) when I try to do something with the pictures.
copy, print, export or anything.
 
Mary,
Thank you for your patience with me.
Yes, I'm using a memory stick but I haven't reformated it that I know of. I've four memory sticks and none of them work. Third party USB device ---hmmmm--not quite sure what you mean. The only USB device I have installed recently is Creative's Sound Blaster Extigy. Are you wanting me to uninstall it? I really don't install a Sony driver (no intallation CD with it), I just plug it in.
Ross

----- Mary Sauer wrote: ----

This is a Sony answer
The Sony® digital camera may no longer operate after installing a third-party US
device driver on the computer. This issue can occur when the USB driver for th
third-party device overwrites some of the files from the Sony® USB driver for th
digital camera. To resolve this issue, uninstall the third-party USB device drive
and then reinstall the Sony® USB driver
Are you using a memory stick
Sony Memory Stick Does Not Work After You Format It with Your Compute
http://support.microsoft.com/default.aspx?scid=kb;en-us;303011&Product=winx

--
Mary Sauer MS MV
http://office.microsoft.com/clipart
http://www.mvps.org/msauer/getting_started.ht
news://msnews.microsoft.co
Ross said:
Mary
First, thanks for trying to help--
I have SP1a installed and " the driver hangs" seems to apply to Windows 2000 no
Click to expand...
XP. When I read the symptoms it really didn't sound like what I have. Mine hangs u
or freezes ( are those terms the same?) when I try to do something with the pictures
copy, print, export or anything
 
Ross,
If you read the Microsoft article, it suggests you intialize the Memory Stick with
your camera. Another article:
AutoPlay May Not Work After You Insert a "Memory Stick"
http://support.microsoft.com/default.aspx?scid=kb;en-us;320281&Product=winxp

Problems When You Eject FAT16-Formatted Removable-Storage Devices
http://support.microsoft.com/default.aspx?scid=kb;en-us;320284&Product=winxp

It could be your Sound Blaster USB overwrote Sony's. Did you have problems before the
install?
--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
Ross said:
Mary,
Thank you for your patience with me.
Yes, I'm using a memory stick but I haven't reformated it that I know of. I've four
Click to expand...
memory sticks and none of them work. Third party USB device ---hmmmm--not quite sure
what you mean. The only USB device I have installed recently is Creative's Sound
Blaster Extigy. Are you wanting me to uninstall it? I really don't install a Sony
driver (no intallation CD with it), I just plug it in.
 
Mary,
I don't think the initiaizing or formating is the problem. I haven't lost the pictures, I just can't do anything with them. I'm going to try uninstalling Sound Blaster and see what happens. I don't think I had the problem before I installed it. (last December) I'll let you know---
Thanks
, Ros

----- Mary Sauer wrote: ----

Ross
If you read the Microsoft article, it suggests you intialize the Memory Stick wit
your camera. Another article
AutoPlay May Not Work After You Insert a "Memory Stick
http://support.microsoft.com/default.aspx?scid=kb;en-us;320281&Product=winx

Problems When You Eject FAT16-Formatted Removable-Storage Device
http://support.microsoft.com/default.aspx?scid=kb;en-us;320284&Product=winx

It could be your Sound Blaster USB overwrote Sony's. Did you have problems before th
install
--
Mary Sauer MS MV
http://office.microsoft.com/clipart
http://www.mvps.org/msauer/getting_started.ht
news://msnews.microsoft.co
Ross said:
Mary
Thank you for your patience with me
Yes, I'm using a memory stick but I haven't reformated it that I know of. I've fou
Click to expand...
memory sticks and none of them work. Third party USB device ---hmmmm--not quite sur
what you mean. The only USB device I have installed recently is Creative's Soun
Blaster Extigy. Are you wanting me to uninstall it? I really don't install a Son
driver (no intallation CD with it), I just plug it in
 
Mary,
You did it !! Everything works just fine with the camera and pictures now that I uninstalled SB Extigy. Now, how do I get my sound back without screwing up my pictures again? Do I just reinstall SB and hope? Or is there a better way
Ross
 
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