Some messages do not download correctly

[Marilyn W]

I am running Windows Vista on an Advent laptop with McAfee.

Some emails do not download properly - the correct email disappears & in its
place I get an old email that I have deleted.

I have tried emptying the deleted items folder, but this has not solved the
problem.

I would be grateful for any suggestions.

 

[Gary VanderMolen]

McAfee antivirus is among the top three troublemakers for Windows Mail.
Sometimes it takes a while before symptoms start showing.
The only way you can prove or disprove that McAfee is the culprit is to
uninstall it, followed by using their debris removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033

Another option is to upgrade to Windows Live Mail, which is more
resistant to the adverse effects of aggressive antivirus products:
http://get.live.com/wlmail/overview

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[Frank Saunders MS-MVP IE,OE/WM]

I am running Windows Vista on an Advent laptop with McAfee.

Some emails do not download properly - the correct email disappears & in
its
place I get an old email that I have deleted.

I have tried emptying the deleted items folder, but this has not solved
the
problem.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.