Smtp server not allowing to send emails

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Guest

if I use the cox web mail I can send
I have shut down firewalls and still can not send
everyone else in the house on different comp can also send

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.east.cox.net', Server:
'smtp.east.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
10053, Error Number: 0x800CCC0F
 
skyedolphan said:
if I use the cox web mail I can send
I have shut down firewalls and still can not send
everyone else in the house on different comp can also send

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.east.cox.net', Server:
'smtp.east.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error:
10053, Error Number: 0x800CCC0F
Click to expand...

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
 
skyedolphan said:
if I use the cox web mail I can send
I have shut down firewalls and still can not send
everyone else in the house on different comp can also send

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.east.cox.net', Server:
'smtp.east.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error:
10053, Error Number: 0x800CCC0F
Click to expand...

Port 25 and SSL are not often used at the same time. Try turning off SSL.
 
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