SMPT server not responding

[Glenda]

I have just puchased this computer and now I cannot send email I can't even
get to and error message I recieve my SMTP server is not responding. Please
what have I done incorrectly. I am with BellSouth.net

 

[Glenda]

I have just puchased this computer and now I cannot send email I can't even
get to and error message I recieve my SMTP server is not responding. Please
what have I done incorrectly. I am with BellSouth.net

Sorry after I hit stop on the smpt server not responding I did recieve the
following error message

Subject '', Account: 'mail.Bellsouth.net', Server: 'mail.Bellsouth.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19

Hopefully this will help someone help me...

 

[Gary VanderMolen]

Which antivirus are you running? Some of them are not fully compatible
with Windows Mail.

 

[Glenda]

Trend Micro AntiVirus 2008 plus AntiSpyware

Which antivirus are you running? Some of them are not fully compatible
with Windows Mail.

 

[Gary VanderMolen]

Bad news. Your problem is most likely caused by your antivirus.
Trend Micro antivirus is among the top three troublemakers for Windows Mail.
First, go into its settings and disable any interaction with email, then try
Windows Mail again. If no improvement, do a trial uninstall of the antivirus.

Another option (instead of uninstalling Trend Micro) is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of
overly intrusive antivirus products: http://download.live.com/wlmail

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm