Smart Tags Not Working: Office 2003

[Phil Rabichow]

Hi All:
I have Office 2003. When I turn on Smart Tags in Word, type in an Outlook
Contact, & then try to put in the address, I get a message that "Microsoft
Outlook could nott find the requested contact". I've tried this with many
of my contacts & get the same message.

However, if I click "Add to contacts", it will add the name to the contacts
& I can add additional information to it. It will then act as a Smart Tag
(i.e. I can click the button to add the address & it will). If I later add
a title to the contact name, it will only work if I type the full name in
Word.

However, I have several hundred contacts & don't want to "recreate" all of
them. Does anyone know why Outlook won't find the old contacts?

 

[Phil Rabichow]

I have some additional information, which I hope will enable someone to help.

Smart tags in Word will work with contacts that I have created (not necessarily
modified) in Outook, if I've done it within the last year or so. However, it
doesn't work with all my old contacts (which are the vast majority). I can't
see any difference in the format of these contacts. Any ideas on how I can get
this to work?