slow shutdown in Windows 2000

[JS]

I recently had Windows 2000 reinstalled on my computer and
now it shuts down very slow or not at all by itself and I
then have to turn it off by using the button. It usually
happens after I've just been in Outlook or on the
internet. But if it has been idle for some time then it
will shut down.

 

[Matt]

Take a look in the event log. (START->SETTINGS->CONTROL
PANEL->ADMIN TOOLS->EVENT VIEWER->APPLICATION LOG)

Are there any red ones with the source: USERENV ?
If so, open one, and let me know the message. I just fixed
the problem on PC the other day.

If not, it could be:
*hardware
*or (SOMETIMES) too much disk space in your user profile
directory (eg my documents, desktop...), but before
changing these, let me know about the above idea first


Matt.

 

[Jim Byrd]

Hi JS - You might want to check and see if you've installed Hotfix Q329170.
If so, and unless you're sure you need it, it apparently causes major
slowdowns on shutdown and should be removed. See here to decide about
whether you need this hotfix: http://support.microsoft.com/?id=329170.
There's been a lot of discussion about this in
microsoft.public.win2000.general nws gp recently. If you decide to remove
it, go to your Control Panel|Add/Remove Programs and see if Q329170 is
listed as installed and, if so, remove it.

This "hotfix" is also installed as part of SP4, and thus can't be removed
separately if you've installed that.

If you decide that you do need to keep it, or you have SP4 installed, an
alternative that's been proposed that will allow you to be able to exit
normally even with the hotfix is to run "net stop spooler" (without the
quotes) from a cmd window before shutdown. You might want to consider
adding that to a logout script that stops the spooler at shutdown, and kept
the hotfix in that case. (I've verified that this works, BTW.)

MS has a fix available if you phone them. See:
http://support.microsoft.com/default.aspx?scid=kb;en-us;814770


plus (Courtesy of Steve Parry)

start > run > gpedit.msc > Computer Configuration> Administrative Template
System > Logon > Maximum retries to unload and update user profile ... set
enabled and to say 5 ... default if not configured is 60!!


and then (added by me) set waittokillservicetimeout at

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

to 5000 ms instead of the default 20000.

(I can verify that these last two make a HUGH difference in shutdown times.)


Two last areas to check. Unless you actually use them, it has been reported
that unchecking Enable Offline Files in Folder Options|Offline Files tab
substantially decreases the shutdown time (presumtively by eliminating the
"Synchronize all offline files" step). And check and be sure that you don't
unintentionally have Clear the Windows Paging File turned on. See here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314834


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In

 

[Torgeir Bakken \(MVP\)]

I recently had Windows 2000 reinstalled on my computer and
now it shuts down very slow or not at all by itself and I
then have to turn it off by using the button. It usually
happens after I've just been in Outlook or on the
internet. But if it has been idle for some time then it
will shut down.

Hi

This one might work for you:

User Profile Hive Cleanup Service
A service to help with slow log off and unreconciled profile problems.
http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en

 

[JS]

I checked the application log and found two error messages
that read userenv. One said the windows cannot load your
registry file. If you have a roaming profile your
settings are not replicated. Detail - access is denied
Build number 2145.
The other one said that windows ended GPO processing
because the computer shut down or the user logged off.

Is this the fix I may be looking for?