slow computer

[Colleen]

Please be patient with me i am new to computers,I have
Windows XP, a few weeks ago i had a virus try to get into
the computer, Norton stoped it.
since then my computer wont turn off thru the start menu,
i have to shut down from the tower, also the computer has
become very slow, i can not open the internet settings to
delete the temp folder or delete the history. Programs
stop responding (over half of the programs now stop
responging.) I have run a virus scan and it says there
are no virus. Someone suggested i turn off system restore
and that did not help. so now i can only restore back
three weeks.
I am very very frustrated now. Can someone offer advice?
If you need more info just let me know and i will gladly
post it.
Keep in mind i am new to computers so if you could
explain in newbie language i would greatly appreciate it.
Thanking you in advance
Colleen

 

[Jim Macklin]

If Norton stopped a virus attack there should have been no
changes in how your computer functioned. The computer
should start and shut-down normally. Some viruses can alter
an anti-virus program so that it will appear to run but it
will not detect viruses.

Do an on-line virus scan, you can find these free with a
Google search.


message |
| Please be patient with me i am new to computers,I have
| Windows XP, a few weeks ago i had a virus try to get into
| the computer, Norton stoped it.
| since then my computer wont turn off thru the start menu,
| i have to shut down from the tower, also the computer has
| become very slow, i can not open the internet settings to
| delete the temp folder or delete the history. Programs
| stop responding (over half of the programs now stop
| responging.) I have run a virus scan and it says there
| are no virus. Someone suggested i turn off system restore
| and that did not help. so now i can only restore back
| three weeks.
| I am very very frustrated now. Can someone offer advice?
| If you need more info just let me know and i will gladly
| post it.
| Keep in mind i am new to computers so if you could
| explain in newbie language i would greatly appreciate it.
| Thanking you in advance
| Colleen

 

[chris]

-----Original Message-----

Please be patient with me i am new to computers,I have
Windows XP, a few weeks ago i had a virus try to get into
the computer, Norton stoped it.
since then my computer wont turn off thru the start menu,
i have to shut down from the tower, also the computer has
become very slow, i can not open the internet settings to
delete the temp folder or delete the history. Programs
stop responding (over half of the programs now stop
responging.) I have run a virus scan and it says there
are no virus. Someone suggested i turn off system restore
and that did not help. so now i can only restore back
three weeks.

u probably have spyware installed on your computer i had
the same problem and it cost me $50 to have guy remove it
all

 

[Dad2ten]

Norton didn't stop it, Norton just found it. Now you need to visit the
Norton web site and down load the removal tool for the particular virus you
were infected with. The virus is slowing down your computer. Act promptly.
As for the spy ware, the guy who charged fifty dollars to remove it,
probably used the "Spybot Search & Destroy" tool which can be obtained for
free from:
http://security.kolla.de/news.php?lang=en
Stay in touch with this news group so that you can be helped with this
problem as you proceed.
Jerry