single/double click

G

goosecrossing

I am having an issue with Outlook 2007. Whenever I get a brand new
message, it takes a Single click to open it (it is usually a double
click). When the messages is no longer new, it requires a double click
to open it.

I have been unable to find an option in Outlook itself to modify this,
and on-line answers only point to changing my actual mouse from single
to double click. My mouse works fine outside of Outlook, as far as
single/double clicking is concerned...any ideas??? thank you for your
time and effort.
 
D

Diane Poremsky [MVP]

is the message highlighted in blue when you single click and gray or white
when you double click? do you have any addins installed?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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G

goosecrossing

The message looks like a normal incoming/new message...bold blac
writing, until you single click it once, the window opens up ful
screen, afterwards...it is no longer bold (the message is now rea
instead of unread)...no add-ins that I know of...

Thank you for the respons
 
S

Sophia Kelly

I had the same issue in Outlook 2002. I closed outlook, ran scanpst.exe (run
a search on your hard drive to find it, it should be there) on the personal
folder file *.pst in use, which repaired the error. I also compacted the pst
file, which I don't think was what helped, but it may have been. Outlook is
now functioning normally.

Sophia Kelly
Technology Tailoring
www.sophiakelly.ca
 

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