shutdown

J

jpagcan

I've endured a problem shuttting down for nearly a month
now... It wont shutdown! Both, a shut down and restart
will result in the same: It will freeze at ''Windows is
shutting down''. In order to turn off the comp, i can
only power it off at the plug. I don't know if this is
relevant but i've attempted to restore and, though i list
checkpoints, i am told that after performing the restore,
it is unable to actually restore it...
 
W

Will Denny

Hi

For shutdown/restart problems, please have a look at MVP Jim Eshelman's web site:

http://aumha.org/win5/a/shtdwnxp.htm
http://aumha.org/win5/a/tshoot.htm

--

Will Denny
MS-MVP Windows - Shell/User


| I've endured a problem shuttting down for nearly a month
| now... It wont shutdown! Both, a shut down and restart
| will result in the same: It will freeze at ''Windows is
| shutting down''. In order to turn off the comp, i can
| only power it off at the plug. I don't know if this is
| relevant but i've attempted to restore and, though i list
| checkpoints, i am told that after performing the restore,
| it is unable to actually restore it...
|
 
M

Malvern

jpagcan said:
I've endured a problem shuttting down for nearly a month
now... It wont shutdown! Both, a shut down and restart
will result in the same: It will freeze at ''Windows is
shutting down''. In order to turn off the comp, i can
only power it off at the plug. I don't know if this is
relevant but i've attempted to restore and, though i list
checkpoints, i am told that after performing the restore,
it is unable to actually restore it...
Click to expand...

Read sometime this week that spyware may be involved. Try the following
free programs to see if there is any:

Ad-Aware - www.lavasoftusa.com
Spybot - http://www.safer-networking.org/
CWShredder - http://www.spywareinfo.com/~merijn/downloads.html

Malv
 
J

jpagcan

I've rebooted my comp in safeboot... In this mode, the
comp reboots as it should... the problem still persists.
 
W

Will Denny

Hi

If you have had this problem for nearly a month - the original problem may not be approachable now. Do you see any error messages that may be acted on?

--

Will Denny
MS-MVP Windows - Shell/User


| There's nothing in this link that seems to apply...
|
|
| >-----Original Message-----
| >Hi
| >
| >For shutdown/restart problems, please have a look at MVP
| Jim Eshelman's web site:
| >
| >http://aumha.org/win5/a/shtdwnxp.htm
| >http://aumha.org/win5/a/tshoot.htm
| >
| >--
| >
| >Will Denny
| >MS-MVP Windows - Shell/User
| >
| >
| message | >| I've endured a problem shuttting down for nearly a
| month
| >| now... It wont shutdown! Both, a shut down and restart
| >| will result in the same: It will freeze at ''Windows
| is
| >| shutting down''. In order to turn off the comp, i can
| >| only power it off at the plug. I don't know if this
| is
| >| relevant but i've attempted to restore and, though i
| list
| >| checkpoints, i am told that after performing the
| restore,
| >| it is unable to actually restore it...
| >|
| >.
| >
 
R

Ronnie Vernon MVP

jpagcan said:
I've rebooted my comp in safeboot... In this mode, the
comp reboots as it should... the problem still persists.
Click to expand...

Think about what you have recently changed or installed, no matter how
innocent it seemed to be prior to the problem appearing.

The safe Mode behavior gives a clue that you may have a program or driver
loading/running during your normal start up routine that may be causing the
problem. In Safe Mode, start up programs and most device drivers are not
loaded.

A Description of the Safe Mode Boot Options in Windows XP:
http://support.microsoft.com/?kbid=315222

You can start the troubleshooting by using the Configuration Utility which
controls the stsrt up programs.

How to Troubleshoot By Using the Msconfig Utility in Windows XP:
http://support.microsoft.com/?kbid=310560

You might also want to check the Event Viewer for possible information. Go
to start/Run and type eventvwr.msc and press OK. Click the 3 menu items
on the left and look for any "X" error messages. Double click the error
entry to see the details.

Go to Start/Run and type msinfo32 and press OK. Click Components/Problem
Devices to check for possible hardware problems.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org
 

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