shutdown

[mayra]

i have a strange problem. i can't shutdown my laptop.
everytime i try to shutdown automatically the laptop
begins an startup. it is frustrating. i updated my virus
scan and tried restoring but nothing works. the only
thing strange is that right before shuting down a blue
window appears (for about a second) with somethig
written,, then it shutdown and inmediatelly restart again.

 

[Guest]

Oh man, the same thing happened to me. I had the W32.spybot.worm. Not sure
where I got it because I run a continual updated SystemWorks 2003. Do you
have the XP disk? If so, then you can do what I did. I had to reformat my
hard drive. You will have to do a 'raw format', which means starting all
over. I can't remember what the steps were but don't keep the format that
has the files to run windows. I tried to do that first but my hard drive
wasn't recognized. Start completely over. After you install Windows, make
sure that, BEFORE YOU DO ANYTHING ELSE, you install your antivirus software
and get all the updates. After that, make sure you get all the critical
updates from Microsoft.

There is a lot more to what I'm trying to help you do, but if you e-mail me
at (e-mail address removed) , I will tell you in more detail exactly what I did
and then post it on here in the condensed version. That is unless, someone
else does it before me.

Let me know,
zeek