shutdown problem

  • Thread starter Thread starter Warren Davies
  • Start date Start date
W

Warren Davies

Almost every time I switch off I get a splash screen headed "end program -
explorer.exe" I have to click "end now" to switch off. When I switch on
again I have to restore my active desktop.
Any ideas how I can track down the error...it is very annoying.
Most times I switch on I also get a the ususal desktop except background is
white and I am asked if I want to "Restore my Active desktop"
Warren
 
Warren said:
Almost every time I switch off I get a splash screen headed "end program
-
explorer.exe" I have to click "end now" to switch off. When I switch
on
again I have to restore my active desktop.
Any ideas how I can track down the error...it is very annoying.
Most times I switch on I also get a the ususal desktop except
background is
white and I am asked if I want to "Restore my Active desktop"
Warren
Click to expand...

Try this link to see if anything helps
http://www.aumha.org/win5/a/shtdwnxp.htm
 
Warren

Please check Event Viewer for Warning / Error Report in the System and
Application over the last 2 days and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Thanks Gerry,
These are the 2 warnings and errors I am getting:

Windows saved user MAIN\Warren registry while an application or service was
still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at



Faulting application explorer.exe, version 6.0.2900.2180, faulting module
unknown, version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
 
Warren

For Event ID: 1517 download and install the User Profile
Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.5e readme.txt
http://snipurl.com/ko8m

It can speed up Shutdown.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
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