Tom said:
Someone please help. My desktop and laptop have just
begun to shutdown within a few minutes of starting windows
home XP. The message reads in part, "This shutdown was
initiated by NT Authority System. Remote Procedure Call
Service (RPC) terminated unexpectedly."
What in the world is going on???
Tom
There's a new major worm currently hitting the Internet. You can get more
info about the worm here:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html
The following fix procedure is courtesy of Ron Martell, MVP
This is caused by a new and rapidly spreading worm.
To clear up the "NT Authority\System" and RPC call errors:
1. Go to
http://support.microsoft.com/?kbid=823980 and download the
security patch. If at all possible do this on a clean machine and copy the
patch to a 3.5 inch diskette.
2. Boot the infected machine into Safe Mode (tapping the F8 key multiple
times
before and during the boot menu). Insert the 3.5 inch diskette with the
patch on it and run it. Do not reboot yet.
3. Use Start - Run - MSCONFIG and go to the Startup tab. Locate the entry
for MSBLAST.EXE and clear the checkbox for it.
4. Use Start - Search and check all your hard drives for the file
MSBLAST.EXE and delete all copies of it.
5. Shut down and restart the computer normally.
6. Immediately do an update of your antivirus software and when the updates
are installed do a complete virus scan of your hard drive.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
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