Shutdown Failure

[Guest]

Whenever I shutdown my computer (not hibernate or standby, literally shutting
down the Windows station), it logs off and saves my settings as usual.
However, when it says "Windows is shutting down," Windows never shuts down.
The computer remains on with the shut down screen for hours. I even tried
leaving it on overnight. Nothing. Please help me slove this problem

 

[S.Sengupta]

http://aumha.org/win5/a/shtdwnxp.php

regards,
S.Sengupta[MS-MVP]

 

[Guest]

this wont help but my computer does the exact same thing. I am just glad to
know its not limited to my comp. Thanks

 

[Rock]

Whenever I shutdown my computer (not hibernate or standby, literally shutting
down the Windows station), it logs off and saves my settings as usual.
However, when it says "Windows is shutting down," Windows never shuts down.
The computer remains on with the shut down screen for hours. I even tried
leaving it on overnight. Nothing. Please help me slove this problem

In addition to S. Sengupta's post see this:
How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434