shut down problems

[sam]

I can't seem to shut down my computer anymore. It seems
that I am stuck in this continuous restart loop and I
don't know how to fix this. Any suggestions?

 

[S.Sengupta]

Hi!
first scan your system with latest virus definitioned antivirus.
If there is no such virus related problem then please visit:-
http://aumha.org/win5/a/shtdwnxp.htm for shutdown and restart related
problems.
regards/
ssg MS-MVP
pronetworks.org

 

[jackpants]

Had same probs recently - used Mcafee anti-virus software
which sorted it.

 

[Alex Nichol]

I can't seem to shut down my computer anymore. It seems
that I am stuck in this continuous restart loop and I
don't know how to fix this.

You have something that is crashing on being asked to close - and the
system's 'automatically restart' is cutting in. Turn this off: in
Control Panel - System - Advanced, click Settings in the Startup and
Recovery section. There uncheck 'automatically restart'. You can also
usefully change the 'write debugging information' to (none) unless you
are actively needing a dump for debugging something, or to 'minidump' if
you are getting errors that you wish to report on to Microsoft. You
may now get a Blue screen failure instead, but at least will get some
guidance as to what is happening