shut down problem

[OhMarty]

When I choose shutdown-restart, they system hangs on "windows is shutting
down" and just stays there. Is there any way to correct this. Thanks.

 

[Steve Parry [MVP]]

OhMarty fumbled, fiddled and fingered:

When I choose shutdown-restart, they system hangs on "windows is
shutting down" and just stays there. Is there any way to correct
this. Thanks.

http://support.microsoft.com/default.aspx?scid=kb;en-us;315409&sd=tech

 

[OhMarty]

Thanks