shut down does not respond

[dpratt]

When I try to shut down computer,all it does is restart.

 

[Joseph Conway [MSFT]]

Try shutting it down in safe mode and see if that works. If it does, you
may have a third party application or service that is not entering sleep
mode correctly. You can use msconfig from Windows XP to troubleshoot the
services if it is available to you:

310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

 

[Bert]

-----Original Message-----
When I try to shut down computer,all it does is restart.
.
Yeah me too............it started yesterday. Does someone

out there know why?

 

[bjm1010]

-----Original Message-----
Try shutting it down in safe mode and see if that works. If it does, you
may have a third party application or service that is not entering sleep
mode correctly. You can use msconfig from Windows XP to troubleshoot the
services if it is available to you:

310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

--
Joseph W. Conway, MCSE
Windows 9x/NT/2000/XP/2003 Server Group

This posting is provided "AS IS" with no warranties, and confers no rights.

restart.

Same problem. Formatted and installed 2000 with no other

apps loaded and still shuts down and reboots on the
shutdown command.