Hi Howard
This is the third time in 5 days that ShopNav (DRSN) has
hijacked my Google and Internet Explorer search. I can't
figure out how to get rid of it and keep it from coming
back. I've tried "system restore" but that only helps for
a day or two. Can anyone help?
Try the following and see it helps. Follow all instructions carefully.
HiJackThis: - Free
Go to
http://computercops.biz/downloads-cat-14.html ,
or
http://tinyurl.com/2oce8
and download HiJackThis. Unzip to a folder other than your Desktop or the
Temp folder, doubleclick HiJackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is.
Most of what it lists will be harmless or even required, so DO NOT fix
anything yet.
Open the copy of your log in NotePad and make a copy. Then you can go here
to post you log:
Jim Eshelman's site here:
AumHa Forums - HiJackThis section:
http://forum.aumha.org/
Spyware and Hijackware Removal Support, here:
http://216.180.233.162/~swicom/forums/
or Net-Integration here:
http://www.net-integration.net/cgi-...86d536d57b5f65b6e40c55365e;act=ST;f=27;t=6949
or Tom Coyote here:
http://forums.tomcoyote.org/index.php?act=idx
<<DO NOT POST YOUR LOG FILE TO THIS NEWSGROUP>>
You will need to register to open a new thread to post you log. It is free,
and no one will Spam you, it is one of many that provides this service. Once
registered, go to the HiJackThis section on the forum list and click to
open. Then start a new post and post your log. The experts there will
analyze the log and report back the results. Please allow at least a few
hours or a days time for a response, depending on when you post the log
Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer
HJT Tutorial
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42
Hope this helps.
Jan
Smiles are meant to be shared,
that's why they're so contagious.
