shockwave install problems

[Guest]

Whenever i try to install Macromedia Shockwave player
(latest version) to my XP system, it hangs and freezes at
the 1% download on the progress bar. What is preventing
it from downloading?? I have tried almost everything.
What possible program or plug-in or setting is preventing
it from loading fully?? HELP!!

 

[Kaylene aka Taurarian]

http://sdc.shockwave.com/shockwave/download/download.cgi?
If you are having trouble installing Shockwave Player or if installation does
not begin automatically, download the standalone installer.
http://sdc.shockwave.com/shockwave/...latform=Win32&P3_Browser_Version=NetscapePre4

 

[Guest]

Thanks for the suggestion, but I've already tried the
standalone version. No luck.
Mike

 

[Kaylene aka Taurarian]

Perhaps there's something stopping it, only a guess

The below links assist you in checking your system for parasites:-
http://aumha.org/a/noads.htm
http://inetexplorer.mvps.org/parasite.htm
Please note that some malware may kill the internet connection when it is
removed, the program on the link below will enable you to regain the internet
connection.
http://www.cexx.org/lspfix.htm

Unexplained computer behavior may be caused by third-party software
http://support.microsoft.com/default.aspx?scid=kb;en-us;827315

Spyware Programs links:-
www.lavasoftusa.com Ad-Aware - novice user
www.security.kolla.de Spybot - advanced user

 

[Guest]

I use AVG virus checker daily, I use Spy Bot Ad Destroyer,
I use Adaware, and I have a disk cleanup utility. Yes, I
have tried running all of these prior to the install.
Still no luck. I have tons of disk space and available
memory as well. One thing I did notice that has me
perplexed, is when I tried to install an update to my
browser (SP1 to IE6), it said it couldn't run it
because "A previous version has pending work requiring a
reboot. You need to restart your computer first to
complete that installation before running IE setup". I
have no idea what they are referring to, and of course
restarting the computer makes no difference.

 

[Kaylene aka Taurarian]

Okay, couldn't help you with shockwave but perhaps these links will assist you
with WU.
If nothing helps, then I suggest you post to the WU NG and advise them of what
steps you're already undertaken and what OS you're using. Perhaps if this
problem is solved, maybe the shockwave problem with also resolve itself.
Kaylene


http://support.microsoft.com/default.aspx?scid=kb;EN-US;319585
WINUP: "Software Update Incomplete, This Windows Update Software Did Not Update
Successfully" Error Message When You Visit the Windows Update Web Site
Windows XP, Windows 2000, Windows 98, Windows 98 SE, Windows ME

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/
In the process of updating Windows, you are taken to the Software Update
Incomplete page (on Windows XP and Windows 2000)

WINUP-Third-Party Products That Conflict with Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;241234

Communities
http://support.microsoft.com/newsgroups/

 

[Mike]

Kaylene:

Thanks for the help and suggestions. This is turning out
to be "the problem from hell!" I even called Dell (who I
got the computer from), and they suggested reinstalling
Windows XP Pro because there may have been some corruption
in the original setup that was preventing me from loading
Shockwave. I did that and still no go. They did say too
that known compatability problems exist between some
software programs and Macromedia. I have some 50 programs
loaded to my XP system, so who knows? Trying to find
which one is causing the interference could be like
finding a needle in a haystack! I could not post the
problem to Microsoft direct because my machine was
registered as an oem product, which they don't allow
postings for. All i can do is stick to this listserv
option and hope somebody comes up with an answer.
Mike

 

[Kaylene aka Taurarian]

Hi Mike, thanks for keeping me updated.
Kaylene

Kaylene:

Thanks for the help and suggestions. This is turning out
to be "the problem from hell!" I even called Dell (who I
got the computer from), and they suggested reinstalling
Windows XP Pro because there may have been some corruption
in the original setup that was preventing me from loading
Shockwave. I did that and still no go. They did say too
that known compatability problems exist between some
software programs and Macromedia. I have some 50 programs
loaded to my XP system, so who knows? Trying to find
which one is causing the interference could be like
finding a needle in a haystack! I could not post the
problem to Microsoft direct because my machine was
registered as an oem product, which they don't allow
postings for. All i can do is stick to this listserv
option and hope somebody comes up with an answer.
Mike

 

[cichlidguy]

Whenever i try to install Macromedia Shockwave player
(latest version) to my XP system, it hangs and freezes at
the 1% download on the progress bar. What is preventing
it from downloading?? I have tried almost everything.
What possible program or plug-in or setting is preventing
it from loading fully?? HELP!!

Mike,

I am experiencing the same problem. Have you had any luck resolving the conflict?

cichlidguy