From: "Keith" <
[email protected]>
| When I am online, it seems like every second I get a pop up telling my
| "shell386.exe." has occured. I have hit the Send Report Tab, but it just
| keeps coming. Also my search engines bring me to the same results everytime.
| I just purchased Norton SystemWorks, but that did not solve the problem.
| Any help would be greatly appreciated.
Sounds like the RazeSpyware
Download Haxdoor.exe from the URL --
http://www.ik-cs.com/programs/virtools/Haxdoor.exe
Execute; Haxdoor.exe { Note: You must accept the default of C:\McAfee }
Choose; Unzip
Choose; Close
Execute; c:\mcafee\clean.bat
{ or Double-click on 'Clean Link' in c:\mcafee }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to enable WGET.EXE to download the needed McAfee related files.
It is suggested that you perform a Normal Mode then a Safe Mode scan.
A final report in HTML format called C:\mcafee\Normal_ScanReport.HTML or
C:\mcafee\Safe_ScanReport.HTML will be generated. At the end of the scan, it will be
displayed in your browser (Opera, FireFox or Internet Explorer). However, if you are using
WinXP, Win2K or Win2003 your system will be left in a state where you will have to manually
shutdown/reboot the PC. On Win9x/ME platforms the report will not be shown in your bowser
but your PC will automatically be shutdown. It is suggested that you move the report out of
c:\mcafee before performing another scan.
It would be best to scan in both Safe Mode and in Normal Mode and save a copy of the HTML
report for each session.
Please Copy and Paste the contents of the HTML Log files;
C:\mcafee\Normal_ScanReport.HTML & C:\mcafee\Safe_ScanReport.HTML in your reply.
* * * Please report back your results * * *
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm
Dave,
I tried the Haxdoor, and it scanned the computer. I got to the state where I had to manually reboot and didn't know how to so I turned the computer off. I turned the computer back on, it seemed pretty good, but now I can't connect to the internet? I have Comcast High Speed internet and when I go to the internet, it says cannot find server. If there is anything else you could advise me with, please let me know. I did not know how to keep the report from Haxdoor to paste in my response. Thanks,
Keith